Sr Systems Analyst

Clemente Martinez III

Phone: 347-***-**** (h)

**** **** ****** **********, 347-***-**** (c)

VA 22302 Email: ********.*************@*****.***

Innovative, highly motivated and award-winning Systems Analyst and Applications Manager leveraging 5 years of progressive experience in the areas of EHR/EMR Software Applications, Marketing, Training and Quality Assurance.

Well-versed in the arts of Change Management, Project Implementation, and Software Applications. Exemplifies a keen ability to strategically plan and navigate direction of a global organization through process mapping, benchmarking and training. Recognized for exceptional problem-solving and motivational skills as well as the ability to create and implement progressive developmental programs that are both innovative and cutting-edge.

Areas of Expertise

MSSQL

Implementation Expert

Meditech Software and Upgrades

NPR

Project Management

QA Tester / Trouble Shooting / Problem Solver

Developed work flow plans

Extensive Dictionary build experience

Education & Training

IT and Project management Certification, 2013 – Present

Excel Training Course, 2013 – Present

Masters of Business Administration (Marketing), New York Institute of Technology, Old Westbury, NY, 2007

Bachelors of Science (Marketing Management), Touro College, New York, NY, 2006

Professional Experience

UNITED MEDICAL CENTER (HOSPITAL) EHR 2014 – 2016

SR SYSTEMS ANALYST / APPLICATIONS MANAGER

Lead the CPOE initiative from Pre- Go Live through the implementation process.

Worked directly with Physicians and was responsible for the software development, life cycle, planning, designing, building, testing, and implementation process.

Facilitated the overall maintenance of the EHR software to ensure the proper documentation needs met the necessary standard of Joint Commission along with patients understanding and privacy.

Engaged in ongoing support / training for the physicians to ensure proper use of the EHR system.

Trained and provided support for all Clinicians (Physicians, Nurses, PA) on how to best use the EHR.

Served as IT Project Manager on the Implementation of the Scanning and Achieving module in the EHR.

Provided training support systems that build and support workflow analysis for the following departments: Health Information Management, Quality Management, and Performance Improvement while ensuring the processing of Electronic Charts in compliment with the Hospital and DOH standards.

Generated custom templates, screens, order sets and workflows for more proficient documentation and safety procedures regarding patients.

Part of the final decision process which had direct impact on the healthcare organization clinical and non-clinical applications

Fostered positive relationship among Clinicians and senior leadership

RICHMOND UNIVERSITY MEDICAL CENTER (HOSPITAL) HER 2011 – 2014

SR CLINICAL SYSTEMS ANALYST / PROJECT MANAGER

Demonstrated remarkable experience in all applications in 5.64, 5, 5.65, 5.66 CS.

Served as the Project Manager for the Hi-tech Certification and Meaningful Use Stage 1 to ensure the hospital compliance with core and CQM measures which resulted in secure a total of 6.8 million dollars from Medicare, Medicaid as a result of becoming ONC and Meaningful Use certified.

Designed NPR reports and CDS (Customer Defined Screens) that helped increase productivity and workflow through all departments in the hospital.

Participated in all aspects of dictionary builds as well customized and supported all modules in Meditech PCS, MIS, B/AR, ADM, OE, ITS, QM/RM, DR, RXM, POM, PWM, PDOC.

Currently serving as the Project Manager for Patient and Consumer Health Portal implementation, go-live for Meaningful Use Stage 1 and Stage 2 which includes the CCD, Public Health Reporting, and Patient Education and Direct messaging.

Designed Custom Defined Screens wrote NPR reports to improve the end users, dept workflow also to improve overall satisfaction with modules.

Managed the core teams which consisted of nurses, residents, attending physicians other member from ancillary dept’s as well as created and maintained the project implementation plan, work flow docs, issue list and project tracking guide.

Assisted management in revenue targets as a member of the Revenue Cycle team I by monitoring AR indicators such as net collection percentage, days in AR, bad debt, credit balances and risk adjustment scores; advise management as needed.

Utilized various systems to compile and manipulate data for different revenue cycle opportunities.

Built the new Discharge Dispositions and Condition Codes CDS for ABS, B/AR to meet CMS new guidelines.

Aided in the construction of the Charge Categories dictionary for Room and Bed, ER and LAB revenue codes.

Retained excellent working knowledge of ICD9, Revenue Codes, DRG.

Managed a staff of 3 which, including two Help Desk Analyst and one Clinical Analyst, to oversee the proper allocation of hardware and software requests.

ALLOCADE INC 2011 – 2011

IT PROJECT MANAGER (CONTRACT POSITION) – ARTIFICIAL INTELLIGENCE COMMAND AND CONTROL SOFTWARE FOR RADIOLOGY AND CARDIOLOGY

Provided support to business subject matter experts and business leaders, and act as a resource to them, to document and track business and project scope decisions.

Develop, maintain, and manage project plans for customer implementations and internal projects from Pre Live to Go Live.

Defined project scope goals and deliverables that support business goals in collaborative effort with senior managers.

Identified and managed project delivery risks and project plans critical path activities by producing workflow documents, project dashboard plans.

Directed and managed project development & rollout from beginning to end.

Developed and maintained project issues lists and drive the issues to resolution.

ETC SOLUTIONS, LLC 2008 – 2011

CONSULTANT / TRAINER (PERDIEM)

Worked on many projects (AllScripts, Eclipsys, McKesson) go-live support in the command center, units and analyst.

Provided Eclipsys Sunrise Acute Care 5.5 Go- live support to the physicians and nurses and other staff members.

Trained Nurses on customization and efficiency of their patient list. Flagged management within the software also to teach a thorough understanding of flow sheet process.

Collaborated with Physician, registrar, RN, and medical students, to update the process of entering patient orders and order entry workflow CPOE within Allscripts.

Created templates for clinicians designed to improve documentation and patient data.

MD-REPORTS 2008 – 2011

SOFTWARE IMPLEMENTATION PROJECT MANAGER

Gather, elicit and analyzed software requirements and develop working model for the software by thoroughly testing the product to better determine the client workflow and project protocol.

Interfaced with the users and all other stakeholders in order to determine their (evolving) needs to be realized in software by determining which clients billing, scheduling software is HL7 compliant to better meet the needs of the clients.

Trained new and existing staff Physicians and Nurses on new software and its features in Physician, Ambulatory, inpatient settings or remotely using WebEx, Ultra Vnc, Logmein, Join.me.

Gained working experience of appropriate use of training methods and techniques, adult learning theories and needs assessment.

Demonstrated an excellent working knowledge of ICD-9, CPT, HSCPS Medicare codes and the functions related to the internal and third party charge audit process.

Trained in Microsoft end-user applications, McKesson applications (Clinical and Financial), Allscripts, Eclipsys Sunrise™ Clinical, Pharmacy and Financial software implementations and course customization with real life scenarios.

Assisted staff in avoiding HIPPA violation by converting all patient chart numbers from Social Security numbers to MD-Reports generated patient chart number or patient chart numbers from their billing or scheduling system.

Worked with Office Administrator to assist in the HMO credentialing process by chart checking to ensure quality of patient records.

Recognition and awards:

Successfully lead the UMC’s Computerized Physician Order Entry (CPOE) initiative. Effectively assisted Richmond University Medical Center in achieving Meaningful Use Stage 1 and Stage 2 requirements resulting in a total of 6.8 million dollars of additional revenue.

IT Skills

Modern knowledge of the latest trends in technology and software include Microsoft Project, Microsoft Office (Word, Excel, Pivot Tables, VLookup, PowerPoint, Access, Outlook), Adobe Creative Suite (Illustrator, Photoshop CS4, CS5), SAP, MAC, Crystal Ball, Smart Draw, MS SQL, My-SQL, Jira, Client Servers, Sales Force, Wiki

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