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IT, Desktop, Applications Support

Location:
Irvine, CA
Posted:
April 01, 2016

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Resume:

Chau Nguyen

Phone: 949-***-****

Email: act6qt@r.postjobfree.com

OBJECTIVE: Seeking IT and/or Applications Support position

EMPLOYMENT HISTORY:

[August 2015 – Present]

Company: Disco Investment. 41 Whistling Swan, Irvine, CA 92604

Position: Business Administrator

Duties:

Assist in developing strategic plans for venture capitalist investments

Assist Executives in day-to-day operations

[Mar 2007 – August 2015]

Company: Western Digital. 3355 Michelson Dr, Irvine, CA 92612. 949-***-****

Position: Computer and Applications Support

Duties:

Support engineers with setting up various PC test platforms on Windows and Linux

Provide full hardware & software applications support for Windows/DOS/Linux over LAN and WAN. Diagnose software error codes.

Setup routers and switches for LAN

VMware, Citrix XenApp & XenDesktop, Windows Server, Outlook, Exchange

[ July 2007 - June 2008 ]

Company: Collectors Universe. 1921 Alton Pkwy, Santa Ana, CA 92705. 949-***-****

Position: Network Administrator

Duties:

Active Directory management, MS Exchange, imaging, Backup Exec, SQL backup

Other duties: Audio/Video equipment setup, PBX phone, Mitel Call tracking system

[ Feb 2006 - Feb 2007 ]

Company: Lennar Homes, Inc. 25 Enterprise, Aliso Viejo, CA 92656. 949-***-****

Position: Applications Support

Duties:

Customize and administer HEAT ticketing system software package

Write technical manuals for company’s software systems for field agents

IBM iSeries client, Citrix Metaframe, Lotus Notes, Blackberry, Outlook, Cisco VPN

[ Feb 2005 - Aug 2007 ]

Company: CCH Inc. 4340 Von Karman Ave, Newport Beach, CA 92660. 949-***-****

Position: Software QA tester, Technical Writer

Duties:

QA Testing of company’s tax software ProEngagementFX

Write technical manuals for company’s software products

Active Directory, tape backup, Exchange server, light SQL server administrator

[ Aug 2002 - Aug 2004 ]

Company: Clinical Data Inc. 1075 West Lambert, Brea, CA 92821. 714-***-****

Position: Test Clinical Technician

Duties:

Run tests using scopes and analyzers; monitor and perform data acquisition

Write automated macros for data acquisition in MANFACT (Unix ERP)

Analysis and charting of data using various statistical applications

SKILLS:

DOS, Windows, MS Office, Linux, TCP/IP, VPN, DHCP, Active Directory, Exchange, Citrix, VMware, Citrix

Strong problem-solving, technical writing skill

EDUCATION:

Bachelor’s MIS, California State University Fullerton

Familiar with programming methodology. C/C++, Unix, Linux



Contact this candidate