Chau Nguyen
Phone: 949-***-****
Email: act6qt@r.postjobfree.com
OBJECTIVE: Seeking IT and/or Applications Support position
EMPLOYMENT HISTORY:
[August 2015 – Present]
Company: Disco Investment. 41 Whistling Swan, Irvine, CA 92604
Position: Business Administrator
Duties:
Assist in developing strategic plans for venture capitalist investments
Assist Executives in day-to-day operations
[Mar 2007 – August 2015]
Company: Western Digital. 3355 Michelson Dr, Irvine, CA 92612. 949-***-****
Position: Computer and Applications Support
Duties:
Support engineers with setting up various PC test platforms on Windows and Linux
Provide full hardware & software applications support for Windows/DOS/Linux over LAN and WAN. Diagnose software error codes.
Setup routers and switches for LAN
VMware, Citrix XenApp & XenDesktop, Windows Server, Outlook, Exchange
[ July 2007 - June 2008 ]
Company: Collectors Universe. 1921 Alton Pkwy, Santa Ana, CA 92705. 949-***-****
Position: Network Administrator
Duties:
Active Directory management, MS Exchange, imaging, Backup Exec, SQL backup
Other duties: Audio/Video equipment setup, PBX phone, Mitel Call tracking system
[ Feb 2006 - Feb 2007 ]
Company: Lennar Homes, Inc. 25 Enterprise, Aliso Viejo, CA 92656. 949-***-****
Position: Applications Support
Duties:
Customize and administer HEAT ticketing system software package
Write technical manuals for company’s software systems for field agents
IBM iSeries client, Citrix Metaframe, Lotus Notes, Blackberry, Outlook, Cisco VPN
[ Feb 2005 - Aug 2007 ]
Company: CCH Inc. 4340 Von Karman Ave, Newport Beach, CA 92660. 949-***-****
Position: Software QA tester, Technical Writer
Duties:
QA Testing of company’s tax software ProEngagementFX
Write technical manuals for company’s software products
Active Directory, tape backup, Exchange server, light SQL server administrator
[ Aug 2002 - Aug 2004 ]
Company: Clinical Data Inc. 1075 West Lambert, Brea, CA 92821. 714-***-****
Position: Test Clinical Technician
Duties:
Run tests using scopes and analyzers; monitor and perform data acquisition
Write automated macros for data acquisition in MANFACT (Unix ERP)
Analysis and charting of data using various statistical applications
SKILLS:
DOS, Windows, MS Office, Linux, TCP/IP, VPN, DHCP, Active Directory, Exchange, Citrix, VMware, Citrix
Strong problem-solving, technical writing skill
EDUCATION:
Bachelor’s MIS, California State University Fullerton
Familiar with programming methodology. C/C++, Unix, Linux