PALLABI PATRANABIS

** ********** ****** +1-845-***-****

Poughkeepsie, NY 12601 act6mz@r.postjobfree.com

OBJECTIVE

To obtain an entry level position in technology, data, or information systems that will challenge me intellectually, allow me to grow my skills, and leverage my education and prior work experiences for the benefit of a company that enables me to prove myself as a young professional and future leader.

EDUCATION

Marist College, New York, Master of Science in Information System (MSIS), expected August 2016 GPA = 3.55

JNTU, Hyderabad, India, Bachelor of Technology in Computer Science & Engineering, 2012 GPA = 3.5 (75.29%)

WORK EXPERIENCE

Global Logic Pvt Ltd, Client = Google India Private Limited 10-09-2012 thru 02-01-2015

Newly hired into the company as a Content Engineering Analyst, nominated as a team leader’s back-up within two months. Promoted quickly to a higher position as a Mentor and then again to Senior Quality Check Analyst.

ROLES AND RESPONSIBILITIES

Core responsibility of analyzing the content of business listings of Google maps, map routing for aesthetical appearance of maps by taking logical decisions to ensure quality and to prevent vandalism.

Worked on different vital projects like Eval-Trickle, Vital 2.0 etc. and was appreciated for my performance. Identified the training needs of the Operators and provided necessary training.

Assigned day in day tasks to the Operators based on their skill set and the business requirement.

Regular Video Conferences with the leads from other sites globally to discuss work on implementation of new projects and also necessary process improvements.

Working on Excel and PowerPoint to show business analysis and project status.

RECOGNITION

I was part of Mentoring team and designed a Mentor Certification Program for the newly hired.

Worked on various high priority projects across US and Canada locales. Got appreciation from managers and team lead for being the top performer of my team.

I was awarded with Silver Awards for being a “Point Person” for all Pushpin related queries and Tool bugs and for a significant contribution to the process across quarters.

Marist College Information Technology Department

I have worked on-campus for the Marist College Help Desk in the Information Technology Department resolving all technical issues in the Labs on-campus.

ROLES AND RESPONSIBILITIES

Reporting technical issues and routing them to the appropriate area for resolution and providing the status of the reports. Trained in Mainframe Reporting Tool Application.

Preparing Documentations and Training Guides and delivered Training Sessions.

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