Active Directory Engineer

CHRIS S. LEWIS

**** ********** **. 706-***-**** (m)

Gainesville, Georgia 30506 ******.*****@*****.***

Proficient Systems Administrator with over 15 years of experience managing server infrastructures and data-center operations across multiple platforms (VMWare, Windows, Linux). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Demonstrated ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable with managing systems, projects and teams in a range of IT environments.

EXPERIENCE

Precyse Solutions – Alpharetta, GA

March, 2008 to February, 2016

Applications Engineer Team Lead, ITIL Certified, CLE, MCP

Planned and manage projects aligning business goals with technology solutions to drive process improvements, cost savings, reliability, business continuity and bottom-line gains.

Managed engineers that review applications and make recommendations that meet business needs.

Leveraged technical, business and financial insight to communicate effectively with client executives and their respective teams in healthcare.

Planning, configuration, maintenance and administration of VMware ESX server, VMware virtual center, V-Motion, Storage Motion, HA and DRS, P2V, V2V and Troubleshooting.

Technical lead for domain upgrade project to demote and decommission 2003 and 2008 domain controllers in an effort to raise the infrastructure to a 2012 AD forest for 1700+ user environment.

Managed projects in compliance with OCR and SOC2 security measures as it relates to HIPAA

Managed all phases of the software development lifecycle (SDLC) for telephony system, data storage, email and HIPAA compliancy initiatives for company endpoints.

oResults: Delivered industry-leading software that’s saving the company thousands of dollars in OpEx/CapEx expenses, with ITIL practices.

Managed projects with large-scale initiatives involving the transition of programs to new platforms and the merger of distinct systems from legacy systems.

oResults: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime.

Directed Endpoint Security initiative for HIPAA compliancy rollout of new software and systems for the company.

oResults: Ensured defect-free releases through careful planning, testing and QA efforts.

Created and maintain support documentation for 1st Tier/level support for IT.

Responsible for automating and managing tasks after a product has been deployed.

LANDesk/SMS/Virtual Machine implementation and administration for IT Dept.

Experience Highlights:

Improved system security through set and ongoing maintenance of Kaspersky Endpoint Security. Delivered Druva inSync, a cohesive solution managing Data Security and Data Loss Prevention software

Led in-house team in large-scale Windows Server 2003-2012 upgrade which significantly enhanced system performance

Managed network team in an on premise Exchange 2007 migration to O365 of over 1600 users.

Vendor, Procurement & Contract Negotiations

Large Scale IT Projects

oRemote client backup and data warehousing

oVoIP Phone migration

Industry Experience within Health Care & Telecommunications

Corporate Policy & Procedure Development

Harbor Payments/AmEx - Atlanta, GA

October, 2007 to March, 2008

Operations Technician

Operations support for 30+ client base. Subsidiary to American Express

Process bank files such as transactions, payments and amount for HP clients

Write & process scripts using PL/SQL for each client for file processing.

Use various software packages and ticketing systems to monitor issues.

Comcast Cable - Norcross, GA

March, 2000 to March, 2007

Systems Administrator / IT Operations

Supported and maintained 20+ Data Center and warehouse servers for the MediaOne/AT&T Broadband/Comcast Cable Atlanta Region infrastructure.

Configured and installed MS Windows 4.0 file and print servers and UNIX seven to ten servers for clients.

On-site technical support for client Windows, Solaris UNIX 7.0 -10 and Linux servers.

SSH administration for Unix/Linux Servers.

File and Print administration between Linux/MS Windows OS using Samba utilities.

NT 4.0 Domain to 2000/2003 Active Directory migration administrator for Atlanta Region.

Served as backup and disaster recovery administrator for Atlanta Region.

System Management Server (SMS) administrator for 1800 workstations and patch management for MS Windows 2000 and 2003 Servers.

Active Directory Administrator.

Web Server and Oracle 8i Database support.

Configurations and maintenance procedures.

24/7 on-call support.

Upgraded, deployed, and maintained billing system server using Unix 8.0 – 10.0.

Unix 8.0 files and print administration.

Exchange 5.5 to Exchange 2000 migration administrator and served as MS Outlook Exchange 5.5 and 2000 administrator.

Performed second level hardware and software support for internal desktop support groups.

Evaluated new hardware and software technology in order to continually find better solutions and performance upgrades.

Wrote installation and support documentation for internal support teams.

Developed internal electronic documentation system for end users and help desk.

Served as backup to Network Engineer with Cisco switches and routers in production and non-production environment.

Set-Up blackberries from the Exchange side for people to access work email.

Experience Highlights:

Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 1250 users in the Atlanta Region.

Migrated to Windows 2003 Server/Exchange 2003 Server with Blackberry Integration Services, Windows Server Updates Services (WSUS), and Microsoft Operations Manager.

Backup and restore network data with Veritas Backup Exec 10.0. Administer ACT! 2000 database of 30,000 contacts with weekly synchronization.

Managed IBM AS400 and Unix Billing System for all Media/AT&T Broadband/Comcast subscribers in the Atlanta area.

TECHNICAL SUMMARY

Hardware/Upgrades, repairs and maintenance: Sun hardware: Sparc 5/10, Ultra 2, Sun E250, E450, Sun StorEdge, IBM, Compaq, Gateway, Dell PowerEdge Servers, Equallogics, and Tape Devices, Cisco Catalyst Ethernet Switches, Cisco 2600 Series Routers

Software/Business Applications: Microsoft Office Applications 97-2013, O365, Druva inSync, Veritas Backup Exec, SMS, Network Monitoring Software: familiar with C+ scripting, Adobe Suite, PSTools, Autotask ticketing system software; Citrix XenApps; VMWare 5.x; LANDesk, Microsoft RDS, Linux (Centos, Ubuntu), HIPPA Practices, ITIL Foundations Certified, Information Security Practices

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