IT Support Engineer

Vikas Lakra

Email: *************@*****.***

Mob: +91-981*******, +91-987*******

Objective

To be Result oriented, punctual and disciplined. Continuous learner with good analytical Skills and strongly believe to be an asset for the organization. I put my hundred percent effort to the growth of company.

ACADEMIC QUALIFICATION

10th from CBSE Board in 2005- (ARMY PUBLIC SCHOOL,DHAULAKUAN)

12th from CBSE Board in 2007– (ARMY PUBLIC SCHOOL,DHAULAKUAN)

(COMMERCE WITH MATHS)

Professional Qualification

Pursuing PGDBA- IT PROJECT MANAGEMENT FROM WELINGKAR INSTITUTE, MUMBAI.

MCA (MASTERS OF COMPUTER APPLICATION) from SMU - (2012-15).

BCA (BATCHELORS OF COMPUTER APPLICATIONS) from GGSIPU University (2007-2010)

Completed CHNA – 1(COMPUTER HARDWARE & NETWORKING ADMINISTRATOR )Certification from IANT Institute, New Delhi.(2011-12)

Work Experience &Technical skills (5+ Year)

Working in Spear logistics Pvt. Ltd. As IT Support Engineer.

Worked in Fidelity information Services (FIS, Gurgaon) as Technical support Advisor.

Worked in Robourant Tech support private limited as Technical support Engineer.

Worked in TATA INTERACTIVE SYSTEMS as IT coordinator

TECHNICAL SKILLS

Technical Support for Windows 7/8/10.

Maintaining LAN and WAN connectivity.

Working with Active directory.

Configuring and troubleshooting MS Outlook services.

Working with IP addressing and services.

Configuring backup & recovery.

Printer configuration and sharing resources

Assuring network connectivity.

Data & Resource sharing.

Data Security (Configuring Firewall & Anti virus ).

Installing, maintaining & Updating hardware & software.

Detect problems and Troubleshooting software.

OS installation, upgrade,troubleshooting OS service pack/patches installation

Managing & troubleshooting Windows services

PERSONAL DETAILS

Father’s name: Jagjit Singh (Retd. Army Officer)

Date of Birth: 12 June 1989

Marital Status: Married

Hobbies: Sports

Nationality: Indian

Language Known: English,Hindi

I hereby declare all the above information true and correct to the best of my knowledge and belief.

DATE:

PLACE: VIKAS LAKRA

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