Customer Service Administrative Assistant

Matthews M. Madera

O**-D Katuparan St. Brgy. Commonwealth Q.C.

**************@*****.***

091********

Objectives: To obtain a position of a Call Center Associate in a dynamic environment to enhance my customer service abilities and to utilize my knowledge.

Highlights of Qualifications:

Youthful and yet very mature; willing to learn and grow; Passionate about achieving a

challenging position that allows meaningful contributions to a business’ success.

Have a dynamic personality that inspires people to want to work with me.

Have a leading qualities, interpersonal, planning and communication abilities.

Computer Literate

Very observant and devoted to work

Educational Attainment:

Primary:

GraceFlous School

2003-2004

Secondary:

New Era High School

2007-2008

Tertiary:

Datamex Institute of Computer Technology

2010-2012

Computer Science

Training Attended:

Call Center Training

Oeridian Training Solutions Inc.

CLMC Building, EDSA Quezon City

December 2012 - January 2011

Employment Record:

Teleperformance - (Mandaluyong Branch)

Technical Support Representative - (Epson Account)

January 2013 – June 2013

Gutierrez Group of Companies

Administrative Assistant

June 2013 – November 10, 2013

Teletech – (Novaliches Branch)

Chat Support Representative – (Barnes & Noble Account)

November 11, 2013 – March, 2014

Hinduja Global Solutions Ltd.

Healthcare Associate (Blue Shield of California Account)

May 19, 2014 – December 11, 2015

Character Reference:

Dennis I. Sales Eugene San Pedro Jose Angelo C. Tolentino

Convergys (Finance) Minister of Gospel Lead Trainer

UP Ayala Techno-Hub Iglesia Ni Cristo Oeridian TrainingSolutions

091******** 091******** 091********

I hereby certify that the above information and statements are true and correct based on my knowledge and skills.

Applicant Signature

Contact this candidate