Customer Service Sales

KYRA J. MALDONADO

***** **** ******* **, ****, TX 77449, 832-***-**** / 832-***-****, ************@*****.*** OBJECTIVE

Seeking a position in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic. Combined with a desire to utilize my customer service skills and personality. SKILLS

Multi-tasking capability

Prioritizing

Technical Skills

Problem – Solving Abilities

Bilingual: English & Spanish

**CPR Certified

EXPERIENCE

2015 TO PRESENT REEBOK, INC KATY. TX

RETAIL CASH WRAP SUPERVISOR

Customer service. Cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures. Complete cash register transactions quickly and accurately. Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.

Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge. Supervises sales transactions.

Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor. Collaborate productively and respectfully with team members

2015 TO 2015 CAMPO MAR RESTAURANT TOA BAJA, P. R.

WAITRESS

Customer Service, Cashier, Host, Runner, Bus Boy

Ensure simultaneous preparation of all orders for a single table and serve in professional manner. Explain various dishes on the menu to patrons and make menu recommendations if desired. Greeted guests, took orders and served the same. Cleared tables and set them before and after the guests left. Prepared and mixed beverages as required.

2014 TO 2014 EXTRACTOS BAYAMON, PR

RETAIL SALES ASSOCIATE

Customer Service, Cashier, Greeter

Sales Person – Advertise store product

2012 TO 2013 HYTECH COMMUNICATIONS TOA BAJA, P. R. RECEPTIONIST

Answer and screen incoming calls, handle and redirect customer queries, manage all visitors, organize incoming and outgoing mail, assist with organization of company functions, reception maintenance EDUCATION

2016- PRESENT PIMA MEDICAL INSTITUTE HOUSTON, TX

DENTAL ASSISTANT

2012 -2015 INTERAMERICAN UNIVERSITY BAYAMON, PR

BIOLOGY

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