Sales Representative Associate
Resume:
Thomas Klaeren
**** ******** **. *****, **. *****
*************@*****.***
PROFESSIONAL EXPERIENCE
R.A.S. Delivery Service, Elkhart, In. Oct 2015-Dec 2015
Call Center Dispatch Agent
Duties consisted of fielding delivery-related calls from customers and
assisting delivery teams with matters involving the delivery and installation of household appliances.
The Room Place Furniture, Woodridge, Il. Aug 2009-Aug 2015
Customer Care Agent
My responsibilities included assisting customers with delivery-related
matters, serving as liaison with delivery carriers, aiding customers with
warranty and furniture repair concerns, and providing product information
for potential new customers.
Dataprompt/The Blackstone Group, Chicago, Il. Mar 2009-Aug 2009
Market Research Interviewer
Duties included organizing appropriate samples of respondents to meet the needs of clients, conducting telephone surveys among these respondents, and tabulating survey results to be used for research
analysis.
Tel-Arts, Chicago, Il. Jul 2004-Nov 2008
Subscription Sales Associate
Work assignments consisted of identifying potential theater subscribers,
procuring the sale of season subscriptions for various Chicago area
theaters, and arranging pre-assigned seating for subscribers.
T-Mobile Wireless, Chicago, Il. Feb 2001-Jun 2004
Wireless Sales Representative
Responsibilties included aiding customers with the activation and purchase
of cellular telephones and wireless devices, handling store inventory, and
maintaining overall store upkeep.
USA Tax Help Service, Chicago, Il. Aug 1996-Jan 2001
Phone Room Supervisor
Duties involved prospecting tax-delinquent business owners, arranging
travel itineraries for traveling tax consultants, training and overseeing
phone room employees.
Best Buy, Chicago, Il. Nov 1995-Aug 1996
Video Product Specialist
Work responsibilities involved the presentation of video and photo
equipment, assisting customers with the selection and purchase of
related merchandise, and organizing inventory in the department.
Heilig-Meyers Furniture, Chicago, Il. Jan 1995-Nov 1995
Furniture Sales Representative
Duties consisted of qualifying customers for the selection and purchase
of home furnishings, identifying the financing needs of customers, and
assisting with overall store organization and upkeep.
Home Base Real Estate, Oakbrook Terrace, Il. Jan 1993-Dec 1994
Sales Associate
Work assignments included prospecting available rental properties in
the Chicago area, identifying the needs of potential tenants, and procuring the sale of related database information to subscribing clients.
Highland Superstore, Lombard, Il. Feb 1990-Dec 1992
Audio Product Specialist
Tasks involved the arrangement of stereo equipment on showroom floor,
assisting customers with the selection and purchase of audio components,
and the organization of department inventory.
EDUCATION
The University of Illinois at Chicago, Chicago, Il.
Bachelor of Arts, Economics, 2008
College of Dupage, Glen Ellyn, Il.
Associate in Arts, 1995
Willowbrook High School, Villa Park, Il.
Diploma,1987
REFERENCES AVAILABLE UPON REQUEST
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