Customer Service High School

Teresa K. Collins

*** *. ******* **. ******, AZ *5704

Phone: 520-***-**** E-Mail: act684@r.postjobfree.com

Skills:

** ***

Type 40wpm

Strong Customer Relations Skills

Data Entry

Programs: Microsoft Word, Excel, Outlook, PowerPoint

Objective

To obtain employment with a company that offers opportunities for advancement using my proven ability to interact professionally, efficiently in the medical field.

Experience

Release Of Information Specialist, Banner University Medical Center Tucson,Az September 28, 2015-March 1st, 2016

Duties include processing all release of information specifically medical record requests in a timely matter and efficient matter ensuring accuracy and proving customers with the highest quality product and customer service.

Determine HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, or physical records that match patient request.

Office Assistant Academy for Certification of Vision Rehabilitation & Education Professionals, Tucson, AZ February 16, 2015- June 17, 2015

Duties included creating and maintaining a filing system; locating documents for staff members; and filing documents in their corresponding location. Restock supply closet with printing paper, ink, certificate paper, post its, sort and distribute incoming mail, operates other office equipment such as printers, copy machines, fax machines.

Medical Records Tech 1, University of Arizona Health Network, Tucson, AZ March 17, 2008- June 5, 2014

Duties included scans patient records, ensures documents do not multi- feed through the scanner; identifies batches with document type, date, and location; meets quality and productivity standards as specified in departmental policies, performs quality reviews on the chards to ensure image is present and paper is indexed to the correct patient, and documents are indexed accurately, performs daily and weekly maintenance to ensure the quality of images is being produced.

Filing Clerk, Providence Services, Tucson, AZ September 12, 2007- November 12, 2007

Duties included filing, alphabetizing and updating patient charts.

Cashier Eegee’s, Tucson, AZ June 2006- February2007

Duties included provided customer service, assembled and presented food orders, cashier duties, checked stock of products and ensured proper levels of rotations.

Teachers Assistant, Kids Forever Daycare, Tucson, AZ May- 2005- May 2006

Duties included helping the child- care room teacher with the basic care and well being of the babies. This did include changing diapers, feeding, rocking and tending to crying children. Carefully, supervised each child and ensured that he/she was safe and had his/her basic needs met. Thoroughly cleaned the room to ensure that there were no small objects anywhere on the floor, and that the floor was clean so babies could crawl, sit and roll on them.

Education

Brown Mackie College May 31, 2011- August 23, 2013

Major: Healthcare Administration

Associate Degree

Fred G. Acosta Job Corps August 2006- February 2008

Certificate for Medical Office Support

Project More High School August 18, 2005- May 23, 2006

High School Diploma

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