Administrative Assistant Customer Service

Patricia Torres

**** ******* **.

Gary, IN *****

219-***-****

****************@*****.***

Objective

Bi-lingual Medical Administrative Assistant with excellent communication skills, the ability to

efficiently multi-task from answering phone to handling cash, and computer knowledge looking to

secure a responsible and challenging position with the opportunity for advancement.

Education

Nov. 2010 Everest College Merrillville, IN

Medical Administrative Assistant

• HIPAA and OSHA Trained

• CPR Certified

Work Experience

Sept. 2010 – Nov. 2010 East Chicago Community Health Center East Chicago,

IN

MAA Extern -160 hours completed

• Medical Records Department

• Scanning records on the computer

• Boxing Medical Records for EMR

• Mailing out records to SSA

• Releasing Medical Records

Nov. 2013- Present ORC ProTel

Lansing,IL

Customer Service

• Inbound Calls

• Sales

• High Call Volume

Nov. 2010 – July 2011 Americall Group Inc. Hobart, IN

Telecommunications

• Outbound telesales

• Insuring customer satisfaction

• Trained indifferent programs

July 2006- July 2008 Convergys Corporation

Brownsville, TX

Customer Services

• Inbound calls

• Bill inquires

• Payments

Contact this candidate