Roland Duca Jr.
Edmonton, Alberta
T6M 0N4
Phone 780-***-****
Email: **.****@*****.***
Career Summary
My experience have been concentrated for 8 years in Telecommunication/ Wireless technology and exposure in IT as a Network Admin with the Education in Network Engineering Technology.
Education
Network Engineering Technology: (September 2006 – April 2009)
Northern Alberta Institute of Technology
Courses already taken included:
C++ Programming I & II
Open System Interconnection – CCNA certification preparation.
Electronics I & II – Circuitry and Amplifiers.
Operating System – A+ OS certification preparation(XP & Fedora Core)
PC Hardware – A+ Hardware certification preparation
-A hands-on experience on building a computer from top to bottom.
Workshop – WHMIS course.
Windows Server administration(Windows Server 2003 Enterprise)
-We run multiple Virtual Machines as Network Servers and as Clients with Windows XP as the Operating system.
Embedded Linux(C programming)
-We program a DIMM PCI board to act as a Bar Code scanner with Networking Capabilities.
Linux (Linux Server Administration training)
-We run multiple Virtual Machines as Network Servers and as clients in Linux environment.
Protocols ( Application and Transport Layer)
Interconnection ( Cisco Implementation, RIP, IGRP, OSPF, EIGRP)
-A hands on experience on interconnecting switches, routers and Hubs with Cisco devices and correctly address its IP and its network.
Network Security (PIX Firewalls, Certificates, Intrusion Detection, etc)
-A server administration with the focus on Network Security, multiple Virtual Machines with Linux and Windows environment.
Protocols II ( Network, Link, and Physical Layer)
Project Management
-As project management class we managed to raise money above our target for “TermiNAIT Leukemia”.
Network Design (Cisco Top-down Network Design)
-Final project is the design of 2nd floor NAIT’s HP center Network. IP Addressing, Traffic management, storage, bandwidth management and security/authentication were meticulously planned.
Network Application (Wireless, 3G, CDMA, VOIP and VOD)
-We manage to setup and interconnect VOIP system with Linux server and administering as well.
Computer Systems Technology – Fall 2002 - Winter 2003 (Undergraduate)
Northern Alberta Institute of Technology
B.S. Computer Science : ( 2000 - 2001 Undergraduate) - Migrated here in Canada.
Mapua Technology College (Manila, Philippines)
Experience
Ledcor Technical Services
Installation & Repair Technician January 2011– November 2015
Knowledge of basic voice (POTS), data services (xDSL), IP network configuration
Troubleshooting and repair support for POTS, xDSL and IPTV technologies transported over fiber and copper networks.
Responsible for a geographical area to complete customer orders dispatched on a daily basis.
Slashed repeat repair by continually achieving first time success repair thus boosting customer satisfaction rating with a working system.
Achieved exceptional customer service and high quality installation and repair.
Install and repair Fiber Optic connection/termination to the house
Maintain and troubleshoot Residential and Small Business Customer’s issue with Internet, Wireless connectivity and IP TV network boxes connection.
In Residential and Commercial buildings, Ensuring data flow to end device all the way from the Service provider via the Demarcation point of the building.
Experienced Install Public Wi-Fi services from Telus to Commercial locations.
Experience in Line Equipment wiring to the Network feeder connection in Telus Central Office.
I was able to help the company to mentor new hires.
Running Room Canada October 2010 – January 2011
Network Admin
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment, Evaluate and install computer hardware, networking software and operating system software, Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks,
Perform routine network start up and close down and maintain control records, Set up local area networks and connections to the internet
Kelly Services August 2010 – October 2010
Computer Installation Technician
Workstation installation for Network upgrade deployment. (IMAC Projects)
Ensure that workstations get the right IP address from the server.
Rogers Wireless CIP Department May 2007 - January 2010
Network Tester
Network site testing.
Drive around the sites and analyze network frequency.
Gather information on Network problems for reporting.
Manage Network relations between sites.
Maintain the reliability of radio frequency around Edmonton and area.
Contribute on making Network sites work better and efficient around the Northern Alberta area.
CorrPro Canada June 2008 – January 2010
Junior Wiring Technician
Wired and assembled cathodic rectifiers and emergency panels by following electrical schematic drawings
Tested and ensured that quality control standards were met
Identified and corrected errors in wiring
Followed CSA and Corrpro wiring and safety standards
Worked effectively in a team environment and independently
Rogers Wireless August 2007 – June 2008
Sales Consultant
Assisting existing customers with any problems with their wireless products.
Guide customers for the best available product that meets their needs.
Drive and overachieved the sales to the expected quota every month.
Overall, just give customers a happy and productive visit at the store.
KFC/Taco Bell September 2001 - October 2006
Assistant Manager, Supervisor
Responsible for Inventory counting done daily, weekly and monthly.
Balancing the financial done daily.
Responsible for team member scheduling.
Taking care of restaurant, team member and customer needs and maintenance.
Making sure labor hours are properly entered before making a report for payroll officer of the company.
Checking every product that will be served is consistent with the company quality.
Responsible for recruiting for the company.
Responsible for training new team members.
Making sure orders are done correctly and ready to be served.
References
Available upon request.