Customer Service Accounts Payable

SEQUOYAH MOODY

Atlanta, GA

Phone: 404-***-****

**********@*****.***

OBJECTIVE

An experience person with 7 years of A/R, Billing and Accounts payable experienced. Looking to obtain a role in accounting, finance, tax, and treasury or audit position.

PROFESSIONAL SKILLS

Technical Experience

Citrix

Experian

Avaya

Speed pay/Western Union

Equifax

Microsoft Office Suite

60 wpm

IVR/Screen Pop

Accounting Software

Excel

Audit

A/R

10 keys

Yardi

Quick Books

People Soft

1099 &W9

EXPERIENCE

H.J. Russell Enterprise, LLC Atlanta, GA

Accounts Payable March 2015- January 2016

oReview and verify invoices and check requests

oCheck mail daily & mail checks

oSet over 100+ invoices up for payment weekly

oEnter and upload invoices into system to process payment

oTrack expenses and process expense reports

oDeposit drop off daily

oPrepare and perform check runs

oPost transactions to journals, ledgers and other records

oReconcile accounts payable transactions

oCreate Vendors in accounting systems

oCreate Cash Flow every week for over 50 different bank accounts

oOrganize property management book for over 100 property for solid waste and property taxes

Convergent Atlanta, GA

A/R –Payment Specialist September 2013- March 2015

Duke Energy

oConfers with customer by phone to receive orders for installation, turn-on, discontinuance, or change in service.

oDetermines charges for service requested and collects deposits based off credit check

oReceive payments by credit card and check and process through our systems (E-pay or ACH)

oGenerates accounting statements and reports.

oResearches cash receipts, coding and posting of receipts.

Vectren Energy

oConduct more than 4,000 monthly audits to insure reduction in company bad debt

oUtilizes computerized software programs (Citrix, Microsoft Suite; Western Union; E-check) to perform duties and responsibilities

oEnsure compliance by informing customers of policies, procedures and government regulations as they relate to customer billing and service

oProvide Internal and External customer service explaining electric and gas charges to our Commercial and Residential customers Business to Business

oOversee client accounts, accounts receivable write-offs and payment reversal

Randstad- Vesta Corporation Alpharetta, GA

Customer Service Specialist July 2010-August 2013

oResearches 150+ cash receipts, coding and posting of receipts every day

oAnalyze External client data files Via MS Excel

oResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

oKeep track and process accounts and incoming payments in compliance with financial policies and procedures

oSells additional services by recognizing opportunities to up-sell accounts; explaining new features for T-Mobile, Boost Mobile and AT&T customers

ABC Waste Savannah, Ga A/P Specialist July 2007- January 2010

oCompiles a variety of financial information related to work assignments for the purpose of providing required documentation and/or processing information

oMonitors account balances and related financial activity for the purpose of ensuring that allocations are accurate, related revenues are generated, expenses are within budget limits and/or fiscal practices are followed

oParticipates in meetings, in-service training, workshops, etc. for the purpose of conveying and/or gathering information required to perform job functions

oPrepares daily bank deposit.

oResearches and applies unallocated cash.

oOversees client trust accounts, accounts receivable write-offs and payment reversals.

oDevelops automated spreadsheets

EDUCATION

BS/Business Management & Accounting (GPA 3.5/4.0)

Westwood College

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