James (Greg) Jowers Senior-Level Supply Chain Operations Manager
318-****-**** ***************@*****.*** 4900 HWY 145 Choudrant, LA 71227
A dedicated, passionate Senior-Level Supply Chain Operations Manager with nearly 25 years of experience working for a globally recognized leader in packaging solutions. Keenly adept at driving continuous improvement through team performance, implementing management systems and confirm production processes meet organizational standards. Committed to incorporating and ensuring proper safety protocols are followed, educating colleagues on core accountabilities and exceeding organizational objectives resulting in internal growth and external repeat business.
Leadership Management Training
Manufacturing Concepts
Key Performance Indicators
Fracture Analysis Training
Cord & Annealing Training
Safety Team Member
JMP
Kronos
Lean Manufacturing & Six Sigma
Warehouse Management Systems
SAP Systems
MS Office Suite
Quality Management Systems
Customer Quality
OSHA Training
Performance Criteria
Mini Tab
Labor & Federal Regulations
Experience & Notable Contributions
ARDAGH GROUP Ruston, LA 1992 - Present
Formerly known as Saint-Gobain, the Ardagh Group is a global leader in packaging solutions.
Quality Control Manager
Effectively oversee the Standard Operating Procedures for the Ruston plant. Additionally, supervise the comprehensive Quality Management System while working with customers and Field Service Technicians to resolve glass issues.
Key Accomplishments:
Tasked with managing the Hazard Analysis Critical Control Point (HACCP) and General Management Plan (GMP) for the Ruston plant.
Serve as leader of the Ruston Food Safety Team.
Tank Manager
Successfully oversee the daily operations of Tank 1 in the Packaging Department. Additionally, work with QC and Production Departments ensuring that product meets both consumer and corporate requirements and standards.
Key Accomplishments:
Responsible for all heldware produced in Ruston plant. Process includes the re-select and re-packaging of quarantined items that are no longer suitable for shipping.
Carefully ensure the testing and inspection of products is performed. Additionally, ensure testing equipment receives routine maintenance.
Batch & Furnace Department
Step in for department head during vacations, leave of absence or when asked to assist by senior management. Effectively maintain the running parameters of two Regenerative Crossfire Furnaces.
Key Accomplishments:
Consistently monitored and logged raw material and natural gas consumption by both tanks.
Routinely scheduled delivery of all raw materials needed to produce products for the Ruston plant.
Successfully coordinated a major repair for Furnace #1 resulting in reduced downtime limiting company losses.
Quality Control Department
Consistently maintained contact with Tech Service Personnel for quality updates in the field so resources could be properly directed in other departments. Organized and maintained the SOP’s for the Quality Control Department.
Key Accomplishments:
Successfully implemented a Sample Procedure for all Inspection Equipment in the Ruston location.
Worked alongside clientele developing new products and offering business solutions for items sampled at the Ruston plant.
Monitored customer complaints, adjusted output accordingly and sought to find equitable resolutions that resulted in a positive customer experience and repeat business.
Other Positions Held
Packaging & Carton Supervisor
Effectively managed more than 300 employees daily, overseeing the entire packaging of products for the plant.
Job Change Supervisor
Served as an instrumental team member overseeing all job changes and ensuring product met customer specifications prior to going into production.
Packing Dept. Shift Supervisor
Oversaw the Packing Crew of 30 employees, ensuring quality products were delivered to customers. Additionally, maintained and arranged for servicing of equipment as needed.
Packing Room Operator
Worked alongside Shift Supervisors monitoring productivity and operating automated equipment in the department.
Education & Training
FSSC 22000 Cert., Food Safety & Systems Cert., 2013
NSF INTL. STRATEGIC REGISTRATION Ann Arbor, MI
Omnex Engineering & Mgmt. Trning. FSSC 22000, 2013
OMNEX, INC. Muncie, IN
Lean Six Sigma Green Belt Certificate, 2012
BOPI SOLUTIOS New Castle, IN
Lean Six Sigma Yellow Belt, 2010
BALL STATE UNIVERSITY Muncie, IN
Lean Manufacturing, 2007
UNIVERSITY OF LOUISIANA LAFAYETTE Lafayette, LA
General Studies, 2 Yrs. Of Completed Credits
LOUISIANA TECH UNIVERSITY Ruston, LA