KAYLIE GREEN
*** ****** ******. 813-***-**** ***********@*****.***
SUMMARY
Talented and dependable secretary, skilled in all aspects of office management within nonprofit environments.
SKILLS
A proven problem solver with great intrapersonal communication skills.
Excellent manners and friendly attitude to ensure good service.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Excels at building trusting relationships with customers and colleagues.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
Works procedures and processes to meet deadlines.
Productive, with solid work ethic and exerts optimal effort in successfully completing tasks.
EXPERIENCE
06/2013-Current
Tri- County Pools, Receptionist
Greeting customers professionally.
Well versed in managing multiple line phone system and multiple incoming calls.
Directing clients to correct staff member.
Handling difficult customers tactfully.
Inputting data into Pro-edge or Quickbooks.
Updating appointment calendars, schedules, and maintaining conference rooms.
Scanning, copying, and faxing documents.
Ordering, receiving, and maintaining office supplies.
07/2012-05/2013
Waitress, Ocean Grill
Greeting customers.
Presenting menus.
Taking accurate orders.
Knowledge of cleaning dining area and refilling condiment containers.
Controlling guest checks and securing proper payment.
Performing general preparation work under the supervision of manager.
Fulfilling desires of customers at all times.
In depth understanding of serving food and attending customer needs.
11/2011-07/2012
Retail Employee, The Shoe Department
Maintaining a neat and clean workplace.
Assisting customers at checkout counter as well as on the floor.
Describing current promotions for keeping the sales floor stocked.
Locating shoes in appropriate size and preparing items for fitting.
Measure feet and ensure proper fit of the selected merchandise.
Asking questions to determine the footwear needs of shoppers.
Demonstrating proficiency in customer service.
08/2010- 09/2011
Sandwich Artist, Subway
Make sure there is a sufficient supply of products needed.
Proper food handling.
Knowing the safety and sanitation standards.
Maintaining a clean work area to promote a clean image.
Maintaining cash register.
Food preparation.
Greeting and serving guests.
Light paperwork.
EDUCATION
High School Diploma, Clearwater High School.