Customer Service Security
Resume:
CURRICULAM VITAES
AFRASIAB Liaqat Ali
Phone No:
E-Mail:
***********@*****.***
***********@*****.***
Post Applied For: Document Controller
OBJECTIVE &STRENGHT
To seek a challenging position in communication and organizational skills, while providing me with opportunity for career growth and future advancement to recognizes and respect the uniqueness and dignity of each patient and respond to their need for care irrespective of their ethnic origin, religious belief and personal attributes. Maintain and improves professional knowledge and competence.
Academic Qualifications
• SCC (Matric): From Government High School No.2 Havelian – Pakistan
• HSCC (10+2): From Government Degree College Havelian – Pakistan
Additional Qualification:
1. Office Automation computer course for documents controller: MS office, MS word, MS excel and Power Point with complete hold Diploma in Computer Office Auto mission
2. Basic Security Training: Basic Security Officer Training, Fire Fighting and emergence responder trainings form National Security Institute - Abu Dhabi (United Arab Emirates)
3. Oil and Gas Hazard Awareness: Diploma holder of Oil and Gas Hazard Awareness training course from OSHAcademy Occupational safety and Health- Beaverton, Oregon-USA
4. Offshore Oil and Gas Safety: Diploma of Offshore Oil and Gas Safety training course from OSHAcademy Occupational safety and Health- Beaverton, Oregon-USA
5. Operating system: Window 98, Window XP, Window 8.
6. Microsoft Office: MS Word, MS Excel, MS Access, MS power Point, MS Coral Draw, MS Outlook, Adopt photo Shop & Movie mixing.
7. Internet: Surfing internet With Email Application, Web searching etc.
8. Typing speed: Excellent typing speed.
Professional Trainings Courses & Certification’s
• Basic Security Officer, Fire Fighting and emergence responder trainings form N.S.I Khalifa City Abu Dhabi.
• OSHA Safety & Health Standard, Safe Way Security & Safety Consultancy Abu Dhabi.
Achievements
• Employ of Month Workers Village Real Estate LLC Abu Dhabi.
• Certificate of N.S.I Khalifa City Abu Dhabi.
• Appreciation Certificate from AL REEF, VIP Residents Community Abu Dhabi.
• Appreciation certificate from Bahria Town Asian biggest VIP Residents Community-Pakistan.
Work Experience in UAE
• Associated with Skill Force Security Services Abu Dhabi as Security and customer services team leader with PSBD license and with following locations.
1. Al Reef VIP Community Manazel Specialists Property Abu Dhabi UAE.
2. Workers Village Real Estate (Labour Camp) Abu Dhabi (Labour capacity 25,000).
3. Emirates Driving Center (EDC) Abu Dhabi.
4. Saadiyat Island Labour Camp Abu Dhabi (Labour capacity 15,000).
5. Al Reef Community Manazel Specialists Property Abu Dhabi.
Work Experience in Pakistan
• Bahria Town, Islamabad in Pakistan as Security vigilance Assistance Officer.
• Bahria Town, Islamabad in Pakistan as Fire Brigade Supervisor.
General Key Skills
• Capable to take decision and can work under the pressure
• Strong IT, database and communication skills.
• Experience with interpersonal skills and a professional telephone manner.
• A comprehensive understanding of health and safety regulations.
• Able to quick learn and collaboration with the team members
• Fluent interpersonal communication skill, with positive mental attitude
• Honest, Sincere, systematic approach to work with good customer service interpersonal skill
• Self-motivated, Trustworthy, Hardworking capacity to work independently & having good analytical skill
• Attend to client’s queries, solve and pass them to the management for review.
• Post orientation of guards new to the sites and deploy guards on first day Investigation and report presentation for the management’s decision and judgment
• Aware of the Fire and Emergency procedures & the responsibilities in an emergency.
• Conduct frequent in and out project checks to ensure standard operating procedures and quality management systems are maintained and take appropriate action where necessary.
• Contact site reviews and address staff problems and positively guidance to them
Major Responsibilities:
• Drafting standard operating Procedure (S.O.P).
• Briefing the management committee on any issue of concern
• Responsible to create and coordinate trainings or anything related to employee development programs.
• Controlling the moving in and out of lease contracts papers, making records in our system and kept it into the proper file folders.
• Oversee all security related matters in the community.
• Advise Community Management on all security related issues
• Lead Security Team and development of Team Members
• Conducts daily inspection of equipment/facilities and submit data inspections /reports to building management office.
• Basic course of documentation, clerical work, safe stores keeping/moving/using, Stores issuing & receiving update records maintaining and inventories.
• Making the proper record of deliveries notes, scan copies, faxes, weekly memorandums and Hr related documents into the file folders.
• All reported incidents are properly recorded and submit with daily reports to the building management office.
• Maintain a high standard of discipline and behavior.
• To adhere policies, standard operating procedures and safety instructions pertaining to law enforcement or physical security, safety compliances and company regulations.
• Maintenance of different registers & reports
MY STRENGTH
• Confident and self-motivator.
• Competent, trustworthy & hard working personal with strong motivation skills.
• Versatile, flexible, well organize and willing to learn.
• Pleasant, creative, dynamic and presentable.
• Well-mannered and good at customer service.
PERSONAL INFORMATION
• Languages : English, Hindi, Urdu, Punjabi & Basic Arabic and Pashto.
• Date of birth : 20-05-1992
• Marital Status : Single
• Nationality : Pakistani
• Visa status : Employment Visa.
• Passport No : AQ1526671
• Passport issue date : 29-SEP-2011
• Passport expiry date : 27-SEP-2016
• Place of Issue : Pakistan, Abbottabad
• Driving License : UAE Driving license (Light Vehicle under process)
• UAE Security License no : 19920234
DECLARATION
I do hereby declare that the statements made above are true and correct to best of my knowledge.
Afrasiab Liaqat Ali
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