Customer Service,Bartender, Waitress
Resume:
Ashley Yon
Cahokia,Illinois 62206
Phone: 314-***-****
E-Mail: **********@*****.***
Professional Summary
Seasoned [Job Title] with more than [Number] years of experience in fast-paced [Type of Environment]. Excellent [Skill 1] and [Skill 2] skills. Track record of achieving exceptional results in [Description of Work Activity 1] and [Description of Work Activity 2].
Service-oriented [Job Title] with [Number] year background in [Type of Environment]. Core competencies include [Skill 1], [Skill 2] and [Skill 3] as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Reliable [Job Title] with [Degree] and background in [Type of Work]. [Personal Trait 1] and [Personal Trait 2] with [Number] years of experience in [Description of Work Activity 1] and [Description of Work Activity 2].
Goal-oriented [Job Title] dedicated to high levels of customer satisfaction and meeting aggressive business goals. [Personal Trait 1] and [Personal Trait 2] with specialized knowledge in [Type of Work] and [Type of Work 2].
Dedicated [Job Title] with [Number] years of experience combining management and customer service expertise in [Type of Work 1] and [Type of Work 2] call centers. Looking for a position as [Desired Job Title] in a fast growth company.
Friendly and enthusiastic [Job Title] with [Number] years of specialization in [Type of Restaurant]. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
[Personal Trait 1] and [Personal Trait 2] [Job Title] seeking a position as [Desired Job Title]. Exceptional customer services skills, with a [Number]-year background in high-turnover fast-paced food preparation and delivery.
Skills
Customer and Personal Service
Active Listening
English Language
Coordination
Sales and Marketing
Learning Strategies
Reading Comprehension
Persuasion
Production and Processing
Communications and Media
Speaking
Food Production
Monitoring
Coordination
Social Perceptiveness
Judgment and Decision Making
Instructing
Critical Thinking
Learning Strategies
Active Learning
Education and Training
Production and Processing
Negotiation
Computers and Electronics
Experience
August 2011 to April 2012
Machete Mexican Cuisine New Athens, IL
Waitress/Bartender
Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Take and prepare to-go orders.
Operate cash registers to accept payments for food and beverages.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inform patrons of establishment specialties and feature
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Assist with preparing and serving food and beverages.
Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Serve wine, and bottled or draft beer.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Steak N Shake Belleville, IL
Combined Food Preparation and Serving Workers, Including Fast Food
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Accept payment from customers, and make change as necessary.
Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
Clean and organize eating, service, and kitchen areas.
Notify kitchen personnel of shortages or special orders.
Communicate with customers regarding orders, comments, and complaints.
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Relay food orders to cooks.
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
Collect and return dirty dishes to the kitchen for washing.
Perform personnel activities such as supervising and training employees.
Cook or re-heat food items such as french fries.
Wash dishes, glassware, and silverware after meals.
Plan, prepare, and deliver meals to individuals with special dietary needs.
Arrange tables and decorations according to instructions.
Education
May 2008 Belleville West Night School Belleville, IL
High School Diploma General
Contact this candidate