Customer Service Software Developer

Steve Retundi Jr.

Thornton, CO 720-***-**** **********@*****.***

Software Engineer/Developer

Entry-level software engineer/developer with a strong background in electrical and mechanical automotive repair work. Excellent debugging, critical thinking, and technical problem solving skills paired with the ability to communicate technical concepts to both technical and non-technical audiences. Highly detail-oriented and analytical. Able to work independently or as part of a collaborative team and thrive in technically challenging environments.

Key Skills

Software Engineering and Development

Application Development

Programming/Coding

Technical Problem Solving

Critical Thinking

Customer Service

Quality Assurance

Debugging

Relational Databases

Object Oriented Programming

UI/UX Design

Written and Verbal Communication

Technical Competencies

Programming Languages: Java, C++, Visual Basic

Platforms: Android, Web

IDEs: NetBeans, Eclipse, Sublime Text 2, Dev C++, VS Express, and Python 3.4

Databases: Microsoft Access

Education

Computer Programming Certificate – Anticipated August 2016

Front Range Community College, Westminster, CO

Relevant Coursework: Java Programming, Computer Science 1, C++, Complete PC Database: Access, Computer Science 2, C++, Data Structures and Objects, VB.Net

Electrical Engineering/Computer Science Coursework

Metropolitan State College of Denver, Denver, CO

Relevant Coursework: Calculus 1, Circuits 1, Circuits 2, Digital Logic 1

Associates of Occupational Studies in Professional Golf Management, Graduated with Honors

Professional Golfers Career College, Temecula, CA

Experience

Automotive Technician – Superior, CO 2013 – 2016

Land Rover Flatirons

Diagnosed and repaired electrical faults on highly complex Land Rover vehicles. Communicated and documented repair information with the client and the warranty administration. Promoted a team environment. Performed detailed pre- and post-repair inspections.

Earned Land Rover silver-level technician certification.

Served as subject matter expert for troubleshooting, debugging, and diagnostics.

Automotive Technician – Northglenn, CO 2012 – 2013

Road Masters Automotive Repair

Diagnosed all client concerns and performed electrical and mechanical repairs on all makes and models of automobiles.

Communicated effectively with other technicians and service advisors.

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