Service Management
Resume:
CURRICULAM VITAE
Name : sunny kumar gupta
E-mail : *************@*****.***
Phone: 085********
OBJECTIVE
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.
EDUCATIONAL QUALIFICATIONS
Course (Stream)/Examination
Institution/University
Month/ Year of Passing
Percentage of marks
12th
B.S.E.B. Patna
2010
62.4
10th
B.S.E.B. Patna
2008
60.8
PROFESSIONAL QUALIFICATION
• 1 Year Diploma in F & B service from IHM Bodhgaya ( jointly sponsored by Govt. of Bihar & Govt. of India) affiliated to N.C.H.M.C.T, NOIDA.
WORK EXPERIENCE
Company name: SHERATON BANGLORE (A UNIT OF STARWOOD HOTELS)
Position; Team Member Location :( HYDERABAD)
Duration: from 23rd Jan 16 to Present
Company name: SHERATON BANGLORE (A UNIT OF STARWOOD HOTELS)
Position; Team Member Location :( BANGLORE)
Duration: from 1st Dec 14 to 15 th Nov 15
Company name: THE ZURI Whitefield Bangalore.
Position; Team Member Location :( BANGLORE)
Duration: from 21st Jan 13 to 12 th Nov 14
Management trainee for Food & Service
Specialized in coffee shop (karibu)
Experienced in Fine dining pan asian reasturant (sake).
Thorough knowledge of SOP and ISO 22000.
Industrial Trainee
Company name: Clark Inn, Gurgaon.
Location :(Delhi NCR)
Duration: from 15th May 12 to 30th oct 2012
DUTIES AND RESPONDIBILITIES
Current responsibilities:-
• worked in Morning, Afternoon & Night shifts.
• Responsible for the quality standards being maintained in all the guest areas.
• Taking care of store set up .
• Responsible for guest satisfaction by guarantying of quality delivery of service
Standards
STRENGTHS
• Good communication skills
• Planning & management skills
• Ability to work as a part of a team
• Ability to work independently
• hard working
• Loyalty
PERSONAL VITAE
Name : Sunny Kumar Gupta
Date of Birth : 20 JAN 1991
Sex : Male
Nationality : Indian
Marital Status : Single
Languages : Hindi & English
Father’s name : Upendra Prasad sha
HOBBIES
Listening music and playing cricket
SUNNY KUMAR GUPTA
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