Customer Service Manager

Jack Ryan Gross

********@****.***, 414-***-****

Permanent Present

**** *. ***** **. *** W. Main St.

Milwaukee, WI 53225 Madison, WI 53703

Education

University of Wisconsin-Madison

B.A., Economics-Mathematical Emphasis, Expected May 2016

Major GPA 3.2/4.0

Relevant Courses

Econometrics Behavioral Economics

Game Theory and Economic Analysis Industry Structure and Competitive Strategy

Business Experience

Sales Intern, Altria, June 2015-August 2015

Managed the advertising and inventory of Altria products within 48 retail locations

Develop an impact strategy for given territory to increase volume and share growth

Introduced to the multi-faceted business environment of manufacturing, wholesale, administrative and advertising aspects of Altria

Regional Branch Manager, College Works Painting, October 2012 – August 2013

Built a clientele

Hired and managed two paint crews

Successfully ran a $31,000 business

Lead Fitness Consultant, Division of Rec Sports UW-Madison, Sept. 2012-Dec. 2014

Customer Service Experience

Server, Nicks Restaurant, Madison, WI; December 2014 – Present

Segway Tour Guide, All American Segway, Madison, WI; May 2014- Oct. 2014

Activities

Being Badgers

Organization’s president

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