Customer Service Assistant
Resume:
Jared Beesley
Bountiful, UT *****
**********@*****.***
PROFILE
An extremely motivated scientist looking to obtain a challenging career in the Laboratory Science field.
EXPERIENCE
General Manager, Lakeview Window Cleaning 2009-Present Accountable for budgeting, cost control, payroll, general accounting and profit and loss. Manage employees daily workload, training and progression. Maintain quality, safety and customer service integrity.
Microbiology Clinical Lab Assistant, Intermountain Healthcare 2011-2013 Set up, read and result cultures. Identify pathogens and set up and result sensitivities. Perform and document quality assurance checks and provide correction and maintenance. Perform and result Stat testing.
Laboratory Assistant Client Services, Intermountain Healthcare 2010-2013 Provide general information including specimen requirements to clinics. Take request for verbal orders, status changes, and additional testing. Report out critical lab values to Physicians and nursing staff.
Management Trainee, Penske Truck Leasing 2008-2010 Create and manage rental accounts. Inside sales calls to increase revenue. Coaching satellite agent locations in sales and customer service. Laboratory Assistant, Utah Artificial Heart Institute 2005-2007 Assist Doctors and Nurses in surgeries, and necropsies. Monitor and care for pre and postoperative animals.
EDUCATION
University of Utah - Bachelors of Science, Health Promotions and Education, 2006 Weber State University - Associate of Science, Medical Laboratory Science, 2013 SKILLS
Detail oriented, Lab equipment calibration, Quality control, Lab testing, and reporting, Recognizing and addressing problems, Clinical microbiology, Customer service.
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