SUSANA DERTIANO

P* Avon drive East Windsor, NJ **520 – 609-***-****

act5bl@r.postjobfree.com

Skills & Abilities: Professional, experienced teller, exceptional customer service, excellent communication skills, flexible, team player strong sense of banking ethics, over ten years of customer service and sales. Bilingual (Spanish)

Experience: Jackson Hewitt – February 2015 – still working

Receptionist.

Handle all incoming calls, helping customer with any issues in their accounts, verified

The status of their applications.

Printing, scanning, email, setting appointment, all clerical duties.

ALFRED’S AUCTIONS INC. - May 2013 – Current

Clerical – Customer Service

Handle all types of transactions – open new client’s accounts, cashiering, clerical, payments, receipts

HOME DEPOT - April 2005 – March 2013

Cashier – Customer Service

Delivered prompt, accurate and excellent customer service- Cashiering functions. Assemble in-store marketing displays, established new customer account.

PNC BANK - March 2005 – April 2006

Teller – Customer service

Assist clients with all Banking inquires – handle all phone calls, balance the vault, proving Mac-machine. Processed sales referrals and promoted banks services and products.

Maintained confidentiality of bank records and clients information

FIRST WASHINGTON BANK - July 2003 – March 2005

Teller – Customer service

Assisting walk in-customers with different banking inquiries such as treasure checks, Travelers check- balancing cash drawer daily- solving problems. Proving Mac machine and coin machine in a regular basis.

EDUCATION:

Lomas de Zamora College Business administration

Temperley High school- Buenos Aires, Argentina