Customer Service Administrative Assistant

Beverley Prosper

**** ********* ******* ********@****.*** Cell: 781-***-****

Cedar Hill, TX 75104

SUMMARY

Dynamic, results-oriented executive administrative assistant with over 10 years of experience providing administrative support to c-level executives at a private equity real estate investment firm. Strong interpersonal and communication skills. Keen perception for extracting important data. Skilled and thorough in analyzing problem situations and finding creative solutions. Ability to work under pressure, adjust to constant changes, and handle multiple tasks. Ability to work on complex and confidential tasks utilizing judgement, tact, and resourcefulness.

HIGHLIGHTS

Time Management and Prioritization

Strong Interpersonal Skills

Detail-oriented

Security Processes

Superior Customer Service

Data Entry

EXPERIENCE

Executive Administrative Assistant to CEO, CFO and Partners, May 2004 – February 2016

Cabot Properties, Inc. – Boston, MA

Provide direct administrative support to Partners and Senior Management

Manage Executive calendars

Served as central point of contact for all outside vendors and external constituencies

Manage receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Travel International and Domestic

Coordinate meetings and events

Expense reports for all personnel

Set up and maintain electronic filing system for company organization

Provide monthly team meeting summaries

Perform office management duties such as ordering office supplies, presentation material, manage and maintain all service calls for office equipment

Coordinated incoming mail system to ensure efficient mail and document flow

Administrative Assistant, September 2001 – May 2004

Massachusetts Environmental Police – Boston, MA

Created and modified quarterly financial report for the Deputy Director

Answered all in-coming calls to Headquarter/direct calls to appropriate person

Distribute all in-coming and out-going mail to Division

Customer Service Representative, March 1995 – June 2001

Massachusetts Registry of Motor Vehicles – Boston, MA

Resolve Excise Tax issues

Investigate fraudulent car registration matters

Provide detailed information about registration, abatements and other Excise Tax related Registry branch office, state and local agencies, law enforcement group, insurance and private companies, assessors, collectors, deputies and general public

EDUCATION

Fisher College, Boston, MA – Associate Degree, 1993

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