Experienced Business Analyst & QA Analyst
Resume:
Roy Jyotirmoy
Webb Drive, Mississauga
Chesterton Drive, Ottawa
***.*********@*******.***
Summary
Over 6+ years of progressive experience in product-oriented firms and IT consulting service providers
Technology Innovation Management (MEngg) graduate from Carleton University; early career in startups with a previous degree specialized in IT & communications
Broad based business acumen; rare blend of analytical skill, technological acumen, and management/leadership capabilities.
Innate talent for leveraging technology and superior skill in translating complex and abstract ideas into sound, easily understood product development requirements.
Qualifications include:
oBusiness Analysis
oProject Management
oMarket Research
oQuality Assurance
oB2B Sales
oData Analysis
oBusiness process improvement
oBusiness requirement documentation
Relationship management
Employment and Professional Experience
Business Analyst, QA & Commercialization Strategist Feb 2015 - Present
NDiyo Inc., Toronto
Gathered requirements from market research, clients, industry experts, competitive analysis, and industry publications and created the business requirement document (BRD)
Participated in Agile software development lifecycle working collaboratively with dev and QA teams as well as the business unit.
Delved into big data (marketing) analytics to develop market entry and marketing strategies.
Explored stakeholder needs and formulated strategies to create value and monetize the home-healthcare marketplace
Business Technology Consultant Aug 2013 – Jan 2015
[Contractual & business partnerships]
Analyzed business needs and translated improvements into software requirements; articulated project goals and scope and facilitated the implementation of custom software solutions
Diversified the business plan for an event management and an apparel start-up; led to an 15% increase in sales and reduced operational cost by 10%
Reported & documented software defects involving program functionality, output, online screen and content, web development, user experience etc.
Co-Designed, tested and implemented new network infrastructure for multiple small businesses
Product Engineer (QA, Process improvement, UX) Oct 2011 - Sept 2013
Ideas Revenue Solutions – A SAS Company, India
Collaborated with the sales, software development and testing teams to customize product offerings according to requirement, fix defects & bugs
Re-engineered existing Salesforce processes & workflow for task management, got the new processes approved from top management, and trained staff for implementation
Independently performed software installations (SAS) and upgrades for clients as required
Ensured client satisfaction by providing exemplary product support & training
QA & Test Engineer Business Analyst Apr 2009 - Oct 2011
Wi-Fi-Soft Solutions, India
Created test plans, test cases and acceptance criterion. Created and documented QA workflows, defect tracking and reporting layouts
Executed testing in accordance with the test plan; performed manual, integration and regression tests
Travelled with executive team to client locations for pre-sales pitches and collecting requirements
Business Development & Operations Manager Sep 2007 - Feb 2009
All-Seven Technical Services, India
Successfully organized various technical/ gaming events in multiple educational institutes across India
Directed and managed team of 15-20 for sales, marketing and business development activities
Education
Master of Engineering (Systems and Computer Engineering): Technology Innovation Management
http://timprogram.ca/ Sep 2014 – April 2016
Carleton University, Canada
oValue & Wealth creation
oBusiness Model Discovery
oNew Product Development
oBusiness Analytics
oBusiness Strategy
oResearch & Management Consulting
oTechnology Entrepreneurship
oTechnology Innovation
Master of Computer Applications (IT & Communications) 2011
Institute of Management & Entrepreneurship Development, India
Bachelor of Computer Applications 2008
WB University of Technology, India
Skills
Tools & Technologies:
oSAS EG
oSAS Enterprise Miner
oSalesforce CRM
oMS Project
oMS Visio
oJIRA
oExcel
oSQL
oPython, .Net
oHTML5
oBig Data
oCloud computing
oJavaScript
oWordPress
oSocial Media Marketing
Frameworks:
oLean Startup
oBusiness Model Canvas
oPorter’s Five Forces
o4Ps, SWOT, 3Cs
oCost-Benefit analysis
oReal Options Thinking
oFunctional testing
oData modeling
oAgile SDLC
oScrum
oCMS
oBig data concepts
oBusiness Intelligence concepts
oUser acceptance testing
Soft Skills:
oProblem-Solving
oTeamwork
oCreative thinking
oStrategic planning
oRelationship building
Presentation skills
Cross-team collaboration
Additional Information
Languages: Native or fluent proficiency in English, Bengali, Hindi and Assamese with limited proficiency in French
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