Manager Management
Resume:
Joe Caruana
*** ********* **, ***********,** 14225
********@***.****/**********@*****.***
Summary As a Station manager at WFS, I worked in support of multiple major airlines in the handling and processing of international and domestic freight; in conjunction with federal guidelines and policies as it relates to TSA, Customs and other FAA regulated agencies.Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. Commitment to an organization is the bottom line. I am prepared to make immediate contribution to your company efforts.
Highlights Mac/PC Environments: MS Office Suite, Mac OS X, SAP System(Budget Input/Billing) Operations management
Risk management
Decisive leader
Natural leader
Employee engagement
Persuasive
Exceptional time management skills
Adaptable
Conflict resolution
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Work History Oct 2009-Current
Cargo Agent, Worldwide Flight Services, Cheektowaga,NY Reviewed new customer orders and requests and manually entered data into a centralized database.Reconciled daily inventory.Resolved problems for customers, warehouses and carriers.Acted as a liaison between logistics, carriers and customers.Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.Forwarded client- related quality and service issues to the appropriate manager for resolution. Completed all necessary customs documents and other paperwork.Produced bills of lading and updated shipment status information.Enforced safety and security measures and protected sensitive zones(S.I.D.A.) Mar 2013-Current
Station Manager, Worldwide Flight Services, Cheektowaga,NY Consistently complied with company policies and government regulations with all airlines under contract at WFS.
Managed payroll and time and attendance systems through AET.Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.Responded to employee inquiries regarding payroll and timekeeping.Onboarded new employees in the time reporting and payroll systems.Processed rehires, transfers, terminations, garnishments and withholdings.Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.Maintained annual and monthly budgets.
Education Williamsville South High School
Williamsville, NY
2005(Year of Graduation)
NYS Regents Diploma
References Available upon request.
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