Engineer Software

THOMAS NGUYEN

Coconut Creek, FL *****

H: 954-***-**** C: 954-***-****

Email: ******************@*****.***

PROFILE

Software Engineer within expertise in system integration, testing, and new product development. Experience with six corporations includes biomedical laboratory instruments, web protocols and telecommunications. In depth knowledge of Software Development and Testing Life Cycles, Requirements Specifications, Software Design Documentation, Test Plans and Test Scripts. Exceptional analytical problem solving ability. Proficient in requirements and design analysis and readiness verification. Outstanding reputation for hard work ethic and contributing to teams developing leading edge technology. Secret Security Clearance.

TECHNICAL SKILLS

Languages: C#, C++, C, Java, Java-Script, HTML, MML, Perl, FORTRAN, and SQL.

Tools: Test Complete SmartBear, Micro-Focus Silk Test, Frame Maker, Clear Case, and Test Director.

Documentation: Problem Trouble Reports (PTRs) using Defect Troubles Tracking (DTT) system.

Environments: Internet/Web, Microsoft, UNIX, Micro-Sun, Oracle and Linux.

Miscellaneous: Acceptance Test Plans and Procedures, Test Scripts, Test Case Reviews,

E-commerce, Quality Assurance (QA), Defect Tracking System (DTS), Software development life cycles (SDLC); Software Requirements Specifications (SRS), Problem Reports (PRs), Change Reports (CRs), and Defect Tracking System (DTS).

Protocols: LIS, HL7, Abis, Asub, A interface, BSSAP, MAP, Gn, Gb, RLC/MAC, Signaling System #7 (SS7), Integrated Services Digital Network (ISDN), IS-41 protocols, SIP, UDP, TCP, and TLS.

Telecommunication: MTP, SS7, SCCP, SIP, MGCP, SNMP, MGTS, SDL, Ethereal, WireShark, Soft switch (VoIP), SIP protocols, UDP, TCP, TLS, Call Processing Architecture, Billing Systems.

Radio test equipment: Protocol Analyzers (INET, Tektronix K-1297, NetHawk), UltraSite, S8000,

Databases: HLR, VLR, BSC, and SCP network interfaces.

Wireless networks (GSM/GPRS/EDGE/UMTS), and PSTN.

Antennae/Transceivers: BSS, BSC, GPRS, ISDN, SS7, SGSN, GGSN, RNC, NodeB, ATM, SS7, TCAP, ISUP, Media Gateway, Signaling Gateway, VoIP, and Class 4/Class 5 Switches.

PROFESSIONAL EXPERIENCE

BECKMAN COULTER, Miami, FL 2013 – Pres

Sr. Software Verification & Validation Engineer

Perform Verification & Validation to support Software Development team in the development of new, and the revision of existing Hematology Diagnostics and Urinalysis Products.

Support the test and characterization efforts of new product.

Attend design reviews and provide input on testability issues.

Develop test specifications, and test Process Verification & Validation.

Ensure that Product Development and Instrument Manufacturing to comply with Environmental, Health and Safety.

Performing functional, integration, regression testing and software & hardware test configuration.

Using JavaScript to write automation test scripts (Test Complete) and manual testing.

Troubleshooting User Interface, Report application and Controller application.

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NETBOSS, Sebastian, FL 2011 – 2013

System Integration Test Engineer

Performed system integration testing to support Software Development team for creating the next generation of network management and service assurance software.

QA testing processes including requirements analysis and traceability; test case development, test execution, and defect management.

Design, develop and script automatic test tool (HP Mercury) and manual testing and troubleshooting Modeler application and Controller application.

Using JavaScript to generate Generic Customer Agents.

Using Perl script to model Customer Networks.

Monitoring Alarms on Customer Networks.

GENERAL DYNAMICS, Plantation, FL 2008 – 2011

System Test Engineer

Key individual contributor to small Software Development team working on next-generation military communication devices NMS (Network Management System). Focused on Subsystem (Level 3) and Subcomponent (Level 4) Integration & Test.

Verified and validated web based applications in order to configure components for NMS systems. Developed and maintained test scripts, system verification test updates, analyzing bugs and interacting with Development team in fixing and debugging defects

Performing functional, integration, regression, and user acceptance testing of third party applications

Designed, developed and implemented cost-effective methods of automatic (Silk Test) and manual testing and troubleshooting NMS systems and various Configuration Items. Communicate technical issues to support the product development lifecycle

SIEMENS ENTERPRISE, Boca Ratón, FL 2007 – 2008

System Test Engineer

Performed system integration testing between Siemens Soft Switch (VoIP) HiPath 8000 and Gateway RG-8700 to PSTN. Provided technical support and assistance to customers on demand.

Derived Test Plans and Test Descriptions for Gateway RG-8700 Redundancy feature

Performed feature tests on Keyset, Hunt Group, Pickup Group, Call Back, Call Forwarding, Blind Transfer, and 3-Way Calling

CARRIER ACCESS, Boulder, CO 2006 – 2007

Software Test Engineer

Derived requirements and software documentation for BTS Optimization to increase carrying capacity and expand subscriber sales.

Developed test plans to consolidate E1/T1 solutions from cell sites to Mobile Switching Center (MSC).

SIEMENS MOBILE, Boca Ratón, FL 2004 – 2006

System Test Engineer

Performed hardware/software system and integration testing between Siemens GSM-BSC/UMTS-RNC and Spatial-Alcatel Network Wireless Soft Switch & Media Gateway.

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Provided technical support and assistance to customers on demand. Executed manual tests using mobile handsets and automate tests using simulator K-1297 for Base Station

Performed test on Voice/Data Traffic, Signaling Channels/Switch Control, LAPD Signaling, and Wireless RF In-band Signaling and Voice/Data Traffic between Base Station and MSC

Created and maintained subscriber database to support testing

MOTOROLA, Plantation, FL 2003 – 2004

iDEN System Test Engineer

Performed functional testing of Test Program Suites on variety of iDEN radio/phones.

Created/modified test suites for custom configuration in radio/phone using RSS (Radio Resource Service). Features include SMS, MMS, Voice Recognition, Phone Books.

Used Hyper Terminal for Data communications with radio/phone using Frame Maker and Clear Case

SIEMENS MOBILE, Boca Ratón, FL 1997 – 2003

Software Engineer

Analysis, Design, Development, Implementation, Testing, and Technical Documentation. Responsible for the complete software development life cycle include design specification, coding, debugging, test strategy, off-line/on-line testing. Provided patches as needed. Developed and implemented:

Voice-video compression/decompression Sub Network Dependent Convergence Protocol (SNDCP)

Gb Interface subsystem for GPRS. (Mobility Management-Transportation Function (MM-TF)

Logical Link subsystem for GPRS. for Short Message Service (SMS)

Signaling System 7 (SS7) for MSC Wireless switch

Common Channel Signaling Network Control (CCNC)

Message Transfer Part (MTP)

SIEMENS DIGITAL SWITCHING, Boca Ratón, FL 1993 – 1997

Software Engineer

Designed and developed software to meet product and time-to-market requirements. Participated in analysis, design activities and test of developed software. Developed and implemented:

Signaling System 7 (SS7) for EWSD Wireline digital switch

Transaction Capabilities Part (TCAP) for EWSD Wireline digital switch

Signaling Connection Control Part (SCCP)

EDUCATION

Master of Science in Telecommunications

SOUTHERN METHODIST UNIVERSITY, Dallas, TX

Bachelor of Science in Electrical Engineering

TEXAS A&M UNIVERSITY, College Station, TX

Cisco Networks and Routers, (CCNA)

Over 800 hours of specialized training

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