student, analytics, problem solver

JIA LUN SHAO (ANDY)

*** ******** ***** ****, ******, NY 14850 • ******@*******.*** • 603-***-****

OBJECTIVE

Detail-oriented problem solver and effective team player with exceptional academic trainings in data analytics, seeking a full time business analyst position with passion to improve business processes and strategies EDUCATION

Cornell University, College of Engineering, Ithaca, NY May 2016

• Candidate for Master of Engineering in Chemical Engineering, Product Design Concentration GPA: 3.7/4.0

• Knight Scholarship Recipient

McGill University, Department of Chemistry, Montreal, QC May 2015

• Graduated with Honours Bachelor of Science in Chemistry

• McConnell Memorial Scholarship Recipient, Dean’s Multidisciplinary Research Award Courses: project management, product development, business statistics, consumer policy, six sigma, economic analysis and applications EXPERIENCE

Team Leader, Six Sigma Black Belt Project, Ithaca, NY January 2016 - Present

• Led a team of 4 and applied 6 sigma to cut patients’ wait time and appointment time at a local health center by more than 50% by improving safety protocols, parking spaces, operation process, and reducing missed appointments

• Assisted in developing mobile app and text reminders for appointment scheduling, and setting up quick 5 minutes walk-in examination and consulting sessions

Team Leader, Product Design Team, Ithaca, NY September 2015 - Present

• Led a 4-person group to robustly modify a soup base, developed a new ginger salad dressing and a multivitamin rice snack bar by applying ISO 9001, 5s, GMP, FMEA, TRIZ, DOE, and Taguchi Methods

• Conducted segmentation surveys to target potential consumers, price range and sales volume and created product launching plan with business models, sensitivity analysis, risk management, IP and patent review and quality control

• First Place in Cornell’s Third Annual Robust Design Contest Business Analyst, The Wright Star, LLC, Rochester, NY August 2015 - Present

• Compared value-based pricing and cost-based pricing strategies to charge third parties a competitive price

• Conducted conjoint analysis to identify consumer willingness to pay and translated result into pricing proposals

• Managed LinkedIn and Facebook accounts and created effective social media campaigns which increased company exposure by 28%. Applied Hootsuite and Google Analytics to identify enhancement opportunities Research Associate, McGill University, Montreal, QC, Cornell University, Ithaca, NY 2014 - 2016

• Developed and optimized reaction processes for synthesizing chemicals and medical agents

• Improved isoindolinones formation protocol from an overnight 50% to a 3 hours 95% yield reaction by experimenting different catalysts, solvents, temperatures, time, pressures and reactant concentrations

• 1 journal publication in ACS Organometallics

Contact Lenses Online Store Founder, www.taobao.com 2010 - 2013

• Led 3 sales agents to promote and market products to clients and suppliers through postings and advertisements on fashion magazines, boards, and interest groups

• Delivered detailed analysis on product quality and pricing evaluations using market segmentation and offered clients, individuals (B2C) and optometry (B2B) different bundle packages, premium plans, and coupons for future uses

• Gathered and studied competitors pricing data and models to incorporate their virtue into our business ACTIVITIES

Student Society of McGill University Environment Committee, Montreal, QC 2013 - 2014

• Developed and promoted waste reduction and energy saving campaigns

• Created signs in research labs on lowering fume hoods, waste sorting, turning off heaters and water VP Coordination, Biomedical Science Club, Montreal, QC 2012 - 2013

• Planned exam tutoring sessions, guest lectures, fundraising bake sales and invited children for lab visits Volunteer, Long Hoa Orphanage, Ho Chi Minh City, Vietnam Summer 2012

• Taught math and English to local orphans, planned gaming nights and bought children gifts and snacks SKILLS

• Languages: English (native), Chinese (native), French (fluent)

• Software: Word, Excel, PowerPoint, Visio, Aspen, JAVA, MATLAB, AutoCAD, JMP, Minitab

• Certification and trainings: Six Sigma Black Belt, cGMP, SOP, FDA and CAPA training

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