Customer Service Medical Assistant
Resume:
Emerald Garza
Houston, TX. 77018
********@*****.***
Objective: To secure a position where my loyalty, honesty, integrity and Exemplary Customer Service Skills can be utilized with a company offering growth for advancement for a long term and mutually rewarding employment experience. I would welcome the opportunity to help my fellow associates to gain the skills and experience necessary to advance within the company by leading from example and by delegating authority when it is appropriate and justified.
M.A Skills: (non-certified)
E.K.G. Vital Signs Ablity to Multi-task
ICD-9 and CPT Coding Self-motivated First Aid
Data Entry Chairside Assisting Tool sterilization
Punctual Infection Control Tray Set-up
Some Pharmacology Administer Injections OSHA Trained
CPR Minor Office Surgery
Record Management & Ethics
Customer Service
Telephone Technique Phlebotomy
Specimen Collection Charting Urinalysis Venipuncture
Patient Care HIPPA
Pharmaceutical Skills:
•Knowledge of Pharmaceutical terminology and prescriptions
•Knowledge of Calculations, routes and formulations used in the pharmaceutical field
•Knowledge of Basic biopharmaceutics and factors affecting drug activity
•Knowedge of Inventory management, financial issues and community and hospital pharmacies
•Knowledge of how to Count medications
•Knowledge of how to Prepare prescription labels and containers
•Knowledge of how to establish and maintain patient files
•Knowledge of how to prepare insurance forms
•Knowledge of Prescription and over-the-counter medications
Education:
November 2013 Completed Program for Pharmacy Technician at Allied Health Schools Online Educatian
February 2010 Completed Program for Medical Assistant at Career Center of Corpus Christi Corpus Christi, TX.
Robstown High School Graduated 2009 Robstown, TX.
Work History:
Caregiver/Home Health Care June 2013-Present Houston,TX
Job Duties: Provide skilled services,assistance while bathing,dressing, and physical duties, handle and administer medication,triage, manage appointments
Asthma & Allergy Clinic October 2010-March 2013 Corpus Christi, TX
Job Duties: triage pts.,receptionist experience,assist during minor procedures,give shots,assist elderly pts.,schedule appointments,answer phone calls, assist pts,
Dollar General Corporation September 20, 2010-March 2013
Corpus Christi, TX.
Job Duties: Cashier, Handle large amounts of money, provides customer service, assist customers, set up displays, and maintain sanitation.
REFERENCES ARE READILY AVAILABLE UPON REQUEST
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