Cover Letter
Respected Sir/Madam,
Reference to above kindly permit me to initiate and make this application a successful step towards realizing my aim of becoming a member of your dynamic team to contribute in my own humble way towards achieving new milestones.
I look forward to discussing my background and accomplishments with you & learning more about your needs with greater responsibility and expect me to make a positive contribution in given position. Herewith, I am sending my Curriculum Vitae for your perusal.
Thanking you in anticipation
Yours Faithfully,
M.S.Shashibhushan Shanki
Ph# 953-***-****
CURRICULUM VITAE
M.S. SHASHIBHUSHAN SHANKI
ADDRESS: #1/15, 2nd cross,
Mysore Road, Byatarayanapura
BANGALORE.
*Mob: +91-953*******
*Email:*************@*****.***
Career Objective:
To build a career that is enriching in terms of inputs, which provides ample scope for employing my abilities to achieve constant advancement and seeking a position to utilize my skills in networking field.
Professional Summary:
Company: Amberroad software Pvt Ltd, Bangalore (2014 - At present).
Job Title: System operation center Engineer
Department: Operations team.
Job Description
SOC Engineer is responsible for the continuous management of the customer networks to ensure alerts receipt and processing procedures are followed.
The position will be responsible for generating and processing tickets for technical issues across geographies. Position will identify alerts, root cause for the malfunctioning in any local setup, raise requests and will perform basic troubleshooting of the problem.
System Operations Center Engineer Role Responsibilities
Responds to technical issue alerts, performs troubleshooting to resolve network incidents, and escalates complex issues to the back-end engineering team.
Working on providing new connectivity between Datacenters, troubleshooting connectivity issues between Datacenters and within datacenters
Providing new connectivity and configuring NAT and ACL’s as required in checkpoint firewalls.
Building F5 bigip load balancer for new clients. Creating VIP’s, SSL certificate
Configuring VLANS trunks, HSRP, VRRP and troubleshooting issues within LAN
Perform troubleshooting on local connectivity problem and IP connectivity.
Working as on call to troubleshoot Layer 3 and Layer 2 and security
Issues within the network infrastructure.
Handling Incident management, change management and problem management.
Resolving technical / operational escalations.
ITIL foundation 2011 certified
CCNA (Cisco Certified Network Associate) certified – CSCO12776490
Cognizance:
Networking skills: Managing & maintaining backup of Cisco Routers and Switches. Configuring and troubleshooting RIP, OSPF &EIGRP.
Switching (VLAN, STP, VTP, RSTP)
LAN, WAN
Protocols: TCP/IP, DNS, DHCP
OS: Windows
Software skills: Solid edge, Pspice, MAT lab, Microcontroller.
Strengths:
●Good communication skills.
●Hardworking and perseverance.
●Creative thinking and open to new ideas.
Academic chronicle:
COURSE
INSTITUTE
YEAR OF PASSING
AGGREGATE
M.Tech
PESIT,VTU
2013
63%
B.E. (Electrical and electronics)
VidyaVardhaka college, Mysore.
2011
50%
10th(CBSE)
M.W.L.S.SCHOOL,
Mysore
2004
73%
Personal Profile:
Father's name: M.S Sathyanarayana
Mother’s name: Jyothi.S.Narayana
Date of Birth: 23 April 1989
Languages known: English, Kannada, Hindi
Nationality: Indian
DATE:
PLACE: Bangalore