Kenneth C. Schreiber
Corvallis, OR *****
***************@*******.*** 541-***-**** www.linkedin.com/in/kennyschreiber
Information Technology Leadership
Align business and technology goals as imaginative and highly qualified IT leader experienced with network support, communications and technical team building performance
Envision overall technology objectives and develop infrastructure objectives that provide organizational connectivity. Deliver cost management initiatives that encompass detailed budget controls and infrastructure rapid growth. Thrive in fast-paced environments offering work ethic and commitment to organizational objectives within highly competitive and rapidly changing marketplace. Expertise in P&L (profit and loss), personnel management and technology project, department and deployment planning and execution.
Process Improvement Infrastructure Budgeting
Project Planning & Development Staffing & Employee Engagement
Professional Experience
FISERV, INC., Corvallis, OR 1999 2015
Manager, Professional Services
Piloted IT projects and oversaw technical staff. Delivered senior executive management summary analysis reports of revenue projection and engagement status. Recruited and selected staff, including front and back office subject matter experts, interface analysts and conversion programmers.
Minimized miscommunications between customer and professional services, and increased account executive sales by defining client engagement scope resulting in clear expectations.
Employed 4 stage project execution processes, including assessment, plan and design, development and testing by initiating project WBS (work breakdown structure), defining procedural and project expectations with staff and clients.
Mediated among professional services, technical resources and account executive business project teams by managing client relationships.
Guaranteed compliance with deadlines, standards and cost targets by utilizing resource allocations and applications, issue tracking and revenue analysis tools.
Directed evaluation of cost benefit and investment returns by performing ROI (return on investment) analysis using public data resources for client return on assets information.
Introduced professional services teams to terms of engagement procedures, ensuring utilization by account executives.
NORTH ISLAND FEDERAL CREDIT UNION (NIFCU), San Diego, CA 1992 1999
Vice President, Information Systems
Developed and updated project plans for Information Technology projects, including objectives, technologies, systems, information specifications, schedules, funding and staffing. Nominee, Operations Professional of the Year, selected by Credit Union Executive Society.
Kenneth C. Schreiber ***************@*******.*** Page Two
NORTH ISLAND FEDERAL CREDIT UNION (NIFCU) (Continued)
Initiated concept and executed network configuration with EDS to provide organization with largest proprietary ATM network in San Diego County.
Transitioned voice and data communication infrastructure from antiquated, incompatible systems, to state-of-the-art variable bandwidth servers for voice, data and video streaming by writing voice / data telecommunication 5-year plan.
Developed IT 3-year strategic plan by aligning technology deployment with operational business strategy.
Lowered issue resolution windows by providing automated problem management and user satisfaction reporting, and developing and implementing on-line issue tracking system.
Eliminated repeated expenditures by renegotiating vendor contracts.
Technical Skills
Microsoft Word, Excel, PowerPoint, Outlook
Proficient: MS Project, Manage-Pro, Harvard Project Manager, BASIC, COBOL, RPGII,
DB-Generol, Cognos
Education / Certifications
Associate in Specialized Technology (AST), Computer Programming,
Des Moines Area Community College, Ankeny, IA
National Career Readiness Certificateā¢
Platinum level attained, ACT, 12/07/2014, Oregon
Kenneth C. Schreiber
Corvallis, OR 97333
***************@*******.*** 541-***-**** www.linkedin.com/in/kennyschreiber
References
Kay M. Hoveland
President / CEO (Retired)
Kaiser Federal Bank
Dave Doss
President / CEO
Arizona State Savings Credit Union
Jill Bechard
CEO
United Local FCU
559-***-**** x199
Mike Malone
CEO
MERCO Federal Credit Union
209-***-**** #275
Steve Despotovich
Attorney at Law
Wilson, Deege, Dollar, and Despotovich
Jeff Schwarz
VP, Lending / Retail Service
Advantis CU
Sue Mitchell
President
Mitchell, Stankovic and Associates
Carlyn Roy
CEO
TAPCOM Credit Union