Customer Service Medical Billing

GLEN HIRALDO

*** ****** ****** *****: 917-***-****

Englewood, NJ 07631 Email: *******@****.***

Medical Billing and Coding Coordinator

Strong facilitator and persuasive communicator with excellent administrative skills and a record of contributing and growing with organizations. I currently have a CCS certificate for Medical Billing and Coding for ICD-10, CPT management . Professional experiences underscore proven ability to work as leader as well as team member. Employs effective analytical and organizational skills, handles multiple tasks simultaneously while working in fast-paced environment. Provides customer service in conjunction with departmental inventory control, detailed knowledge of fire safety, evacuation procedures

Areas of Expertise

Communication Skills

Superior Customer Service

Works with All Age Groups

Fluent in English and Spanish

Inventory Control Expertise

Experienced with EMR systems

Coding ICD-10, HCPCS, CPT

Shipping, Receiving

Microsoft Office Suite

Key Skills Assessment

Comprehensive Organization Coordinator – Utilizing flexibility and competence in disparate situations, currently studying Medical Coding ICD-9, ICD-10, HCPCS management, expects to complete studies March 2015. Manages swimming instruction program, develops training apparatus, provides superior customer service, negotiates pricing, exhibits strong knowledge of fire safety and evacuation procedures, coordinates facility maintenance, and accommodates the environment during changes in weather conditions

Professional Experience

STONEHENGE LLC., 20 Park avenue, New York, NY 10016 3/ 2015 – still employed

Doorman/ Concierge

Met and greeted residents and employees

Utilized extensive experience handling hospitality entrance

Greeted high profile tenants and visitors at cars and escorted them into the building

Helped with luggage, maintained cleanliness and appearance of surrounding areas

Signed for packages and special deliveries, recorded in log

Accommodated environment from changes in weather condition, set runners during rain or snow periods, shoveled snow, and applied snow melt, and turned on heating or air conditioning.

Exhibited solid knowledge of fire safety and evacuation procedures

ONE KINGS LANE, New York, NY 10 /2012– 6/2014

Facilities Coordinator

Picked and packed all product orders for shipment

Worked extensively utilizing FedEx shipping systems

Restocked inventory and disposed of refuse

Assisted in setting up photo studios

Performed inbound and outbound tracking history

FRIENDS SEMINARY, New York 2007 - 2010

Custodian

Essential representative tasked with providing customer service for the multimedia department in conjunction with inventory control for department

Steered negotiations of pricing with customers on open item products

Swept, scrubbed, waxed, and polished floors, using hand tools and powered scrubbing machines

Performed other duties including disposing of trash recycles, removing sanitation compactor containers

TAKE ME TO THE WATER, New York 2007-2009

Swimming Instructor

Worked individually and in small groups with program participation grades 1-12 as well as adults

Specialized in developing instruction for children

Developed lesson plans and customized worksheets to allow participants to master necessary skills

Coordinated with program leaders to ensure best learning practices

AMERICAN LEISURE, New York 2004- 2007

Porter/Doorman

Met and greeted residents and employees

Utilized extensive experience handling hospitality entrance

Greeted high profile tenants and visitors at cars and escorted them into the building

Helped with luggage, maintained cleanliness and appearance of surrounding areas

Signed for packages and special deliveries, recorded in log

Accommodated environment from changes in weather condition, set runners during rain or snow periods, shoveled snow, and applied snow melt, and turned on heating or air conditioning.

Exhibited solid knowledge of fire safety and evacuation procedures

ASPHALT GREEN, New York 2001- 2004

Head Lifeguard/File Clerk

Managed groups of five lifeguards daily around pool deck, ensured smooth and safe operations

Coordinated employee schedules and time records

Assisted with payroll, keeping all files and records current

Light typing of documents using Microsoft Word

Education & Training

Business of Administration, Metropolitan College of New York, 2011

CCS Medical Billing and Coding ICD-10, CPTcertified

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