Customer Service Professional Experience

Ryan Leikin

**********@*****.*** • 410-***-****

***** ****** ***** *****

Owings Mills, Maryland 21117

Education

University of Maryland, College Park, MD Class of 2013

Bachelor of Arts in Sociology

Professional Experience

Catonsville Dental Care

Catonsville, MD September 2014 – Current

Financial Services Representative

Strategic Monitor of Practice

Oversaw payables and payroll

Coordinated claims primary and secondary insurance companies

Receivable Analysis

Mercy Hospital

Baltimore, MD October 2013 – August 2014

Health Information Associate

Composed no follow – up appointments report

Coordinated supply inventory

Digitized medical records

Executed quality control of patient reports

Under Armour, Inc.

Baltimore, MD June 2010 – August 2010

Rookie Program, Customer Service Key Accounts

Analyzed and redesigned a simplified return process

Generated 1,485 orders from retail stores worth $1.47 million cross country

Modified over 500 online/printed product catalogs

Employment and Community Involvement

Fraternity, Phi Sigma Kappa, University of Maryland

Tuttie’s Place, a foster care home

Living Classrooms Youth Basketball Tournament, Under Armour, Inc.

All-American Lacrosse Tournament, Under Armour, Inc.

Skills

Microsoft Office Suite 2010

Organization and time management abilities

Outlook

QuickBooks Pro 2008

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