Customer Service Front Office
Resume:
Arvie Jem A. Soriano
B** L** P* Mary Homes Subd., Molino IV,
Bacoor City, Cavite
***************@*****.***
Objective: To apply customer service skills and excellent communication skills while interacting with the guest while working at the front office. I want to add on to the reputation of the hotel with my service.
Profile:
High energy, positive team player with excellent work ethic, flexible and dependable
Above-average analytical skills, organized and detail oriented
Able to quickly learn and clearly communicate regulatory guidelines
Good interpersonal skills
Computer fluency
Sharp customer service and conflict-resolution skills
Educational Background:
College: PATTS College of Aeronautics (2011 – 2015)
Bachelor of Science in Tourism Management,
Major in Airline Operations
Secondary: St. Thomas More Academy, Inc. (Main) (2007 – 2011)
Primary : St. Thomas More Academy, Inc. (Annex) (2000 – 2007)
Valedictorian
On The Job Trainings:
MIASCOR Logistics Corporation July – August 2015
240 hours
Tune HotelAseana City February – May 2015
360 hours
Seminars/Trainings Attended:
English Plus Training July 2014
PATTS College of Aeronautics
Sky Aviation Learning Center Inc. (SALCI) Training July – August 2014
PATTS College of Aeronautics
The Art of Science of Flying with Philippine Airlines July 30, 2014
Sofitel Philippine Plaza Hotel, Manila
A Resorts World Experience
Sofitel Philippine Plaza Hotel, Manila July 30, 2014
Learning from Star Cruises
Sofitel Philippine Plaza Hotel, Manila July 30, 2014
Personal information
Age: 22 yrs. Old
Birthday: February 2, 1994
Height: 6’0”
Nationality: Filipino
Civil status: Single
Religion: Roman Catholic
Character Reference:
Mr. Jobert Gatmaitan
ARVIE JEM A. SORIANO
Applicant
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