Jim Zheng

Summary

**+ years of IT and **+ years of PeopleSoft experience (includes v 9.2, tools 8.53) – team/project management, installation, upgrade, system administration, development, production support.

Team/Project management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion

Modify and trouble shoot SQL, PeopleCode, Integration broker, nVision, SQR, COBOL, PS Query, Crystal reports, XML publisher, Application Engine and PeopleSoft PIA

Workday conversion, report writing, EIB configuration.

Education

M.S. Computer Science - Illinois State University -Normal, IL

M.B.A Business Administration - Illinois State University-Normal, IL

M.A Translation - Shanghai Normal University Shanghai, China

B.A English - Anhui University Anhui-Hefei, China

Technical Skills:

PeopleSoft Financials -installation / upgrade multiple times

PeopleSoft HRMS -installation / upgrade multiple times

PeopleSoft CRM -integration messaging configuration / support

PeopleSoft Campus Solutions -Upgrade / support

People Tools

Integration Tools (CI, app messaging, integration broker, gateway, web services, PeopleSoft to PeopleSoft, PeopleSoft to third Party integrations)

Application designer tools

SQR,

PeopleCode, application package

Application engine

nVision, Crystal reports

Data management tools

Upgrade assistant, change assistant,

data mover

Server administration - database, application, batch, file, web

Platform experience: SQL server, Oracle, Sybase, mainframe DB2

PeopleSoft version experience: 9.2, 9.0, 8.9, 8.8, 8.4, 8.0, 7.5, 7.0, 6.0

Courses completed in PeopleSoft –

PeopleSoft integration Tools (twice)

PeopleSoft Integration Tools New Features

PeopleSoft Server Administration

Data Administration Tools and Upgrade

PeopleTools I (twice)

PeopleTools II (twice)

Application Engine

SQL/SQR for PeopleSoft

Query/Crystal Power Reporting

People Code

Query Advanced

Accounts Receivable (twice)

Billing

Intro to Financials & Distribution

PeopleSoft General Ledger

PeopleSoft HR (twice)

PeopleSoft Benefit

PeopleSoft Payroll

PeopleSoft Asset Management

Intro to PS\HR\Benefit

Courses completed in Microsoft system administration –

2072 Administering SQL Server Database

2152 Supporting Windows Professional and Server

2151 Windows Network & Operating System Essentials

Courses completed in Workday –

Workday Integration System Fundamentals

Workday Calculated Fields

Workday Report Writer

Workday Advanced Report Writer

Introduction to Workday Studio

Workday BIRT report designer

Workday Simple Integration

Professional Experience

GIA (Gemological Institute of America), Carlsbad, CA

Manager / Senior Developer, Global PeopleSoft Applications

6/2012 – 3/2016

PeopleSoft Financial (GL, AM, AP, PO, AR, BI)

PeopleSoft HR, Payroll, Benefit, Time and Labor, Absence

PeopleSoft Campus Solution

oIn depth functional knowledge of PeopleSoft HR, PeopleSoft Financials, PeopleSoft Campus Solution.

oExpert knowledge of PeopleSoft Application Engine, Integration Broker, SQR, PeopleCode, PeopleTools, PeopleSoft Servers and administration.

oHands on Production support: Modify and trouble shoot SQL, PeopleCode, Integration broker, SQR, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.

oLead the charge in PeopleSoft upgrade; Apply PeopleSoft bundles, tax upgrades

oMaintain and facilitate communication between the application team and Finance and HR, Education departments, functional Analysts, consultants, other developers, Database Administrator.

oLeads the team to provide the business with innovative solutions to improve efficiency and effectiveness.

oEnsure that standard policy, processes and procedures are followed by the team and identify, develop and implement best practices where gaps exist.

oOversight of the activities of team members and guidance in the design, development and implementation of applications.

oEnsure availability, quality, consistency, and accuracy of solutions through auditing and review of systems.

oApplication support / maintenance, ensuring proper coverage across the team and system landscape; adherence to established SLAs for solutions.

AMN Healthcare, Inc. San Diego, CA

Senior Application Engineer

6/2010 – 6/2012

PeopleSoft Financial (GL, AM, AP, PO, AR, BI, Pay/Bill, Staffing)

PeopleSoft HR, Payroll, Benefit, Time and Labor

oConvert custom systems (Staff Care System) into PeopleSoft and add customizations where needed.

oProduction support: Modify and trouble shoot SQL, PeopleCode, Integration broker, SQR, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.

oWork closely with Accounting and HR staff members, functional Analysts, consultants, other developers, Database Administrator.

Collective Brands, Inc. Topeka, KS

Project Manager/Senior PeopleSoft Developer

3/2009 – 5/2010

PeopleSoft Financial (GL, AM, AP, PO, ePro, AR, BI, eBilling, PC, CM, Spend Analytics)

PeopleSoft HR, Payroll, eBenefit, Self-service, Talent Acquisition Management

oOn PeopleSoft Transformation project team:

oConvert subsystem Lawson HR/Payroll to Corporate PeopleSoft HR/Payroll

oDeploy AR, BI, eBilling, Spend Analytics

oUpgrade to PeopleSoft application version 9.1, tools 9.50

oConvert from mainframe to distributed system – Oracle 11g / Unix

oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion

oModify and trouble shoot SQL, PeopleCode, Integration broker, nVision, SQR, COBOL, PS Query, Crystal reports, XML publisher, Application Engine and PeopleSoft PIA.

oWork closely with Accounting and HR staff members, functional Analysts, Oracle consultants, other developers, Database Administrator, and onshore/offshore contractors.

oUpgrades – application and tools upgrades

oApply PeopleSoft bundles and fixes – research bundles to be applied, download bundles, research and analysis, apply bundles to dev, and test environment, reapply customizations, coordinate testing efforts, execute final move to production and post-production issues resolutions.

oIntegration broker, app messaging, web services set up and maintenance

Corning Incorporated, Corning, NY

Senior PeopleSoft Developer

11/2004 – 2/2009

Tasks and responsibilities (full time 11/04 – 2/05, part time 2/05 – 5/2006, full time 5/2006-present):

PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, PC, IN),

PeopleSoft HRMS, Payroll

oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion

oProduction support (Oracle Database):

oDevelopment, trouble shooting, performance tuning, testing, project management, rotate on-call duties, work with vendors

oModify and trouble shoot SQL, PeopleCode, nVision, SQR, COBOL, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.

oPart time remote support (2/05 – 5/06, evening / weekends) – Corning PS financials in Taiwan, Corning PS Financials in New York

oIntegration broker, app messaging, web services set up and maintenance

Move, Inc, Westlake Village, CA

Project manager/Team Lead – PeopleSoft Financials / HRMS

5/2005 – 5/2006

PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, CA)

PeopleSoft HRMS, Payroll

PeopleSoft CRM

oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion

oCoordinate production support, trouble shooting, researching

oServer administration – database restore/backup, app, web, process scheduler support

oIntegration broker, app messaging, web services set up and maintenance; setup and support messaging between HR and CRM

oCoordinate system and application upgrade, apply bundles and fixes

Port of Seattle Seattle, WA

ERP Administrator

2/2005 – 5/2005

PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, PC)

oPost upgrade production support and system maintenance

oFix post-upgrade production issues – both system and application issues: data, set up, customization, user training and database / server set up and performance issues

oApply PeopleSoft bundles and fixes – research bundles to be applied, download bundles, research and analysis, apply bundles to dev, and test environment, reapply customizations, coordinate testing efforts, execute final move to production and post-production issues resolutions.

oRunning audit reports and fixing issues discovered in audit reports – alter audit, SYSAUDIT, DDDAUDIT

oRunning database compare reports, identifying inconsistencies between database, and work with PeopleSoft to resolve issues.

Boeing ECU, Seattle, WA

IT Business Analyst

5/2003 – 11/2004

Tasks and responsibilities:

Production support –

PeopleSoft Financials (GL, AM, AP, PO, PeopleTools) system support and maintenance,

oOn call 7/24 to resolve all users issues - trouble shooting, debugging and working with vendor to solve issues

oModify and trouble shoot SQL, PeopleCode, nVision, SQR, COBOL, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.

oPerformance tuning using performance tuning tools

oSQL servers, database, application, batch, web servers support, trouble shooting and administration using Enterprise Manager, Query Analyzer, SQL profiler, performance tuning wizard, etc.

oDownload and apply fixes, patches, bundles and maintenance packs

oAnalyze business processes, develop, test and install new and/or modified processes per user requests

oUpgrade - PeopleSoft version 8.8 Upgrade project hands-on tasks and management

oResearch release notes, set up project plan, order upgrade CDs from PeopleSoft,

oInstall PeopleSoft Demo database from CDs, set up copy of production database for upgrade

oInstall and configure PeopleSoft PIA, database, application, batch, web servers, process schedulers, domains, services, People Books, REN servers, etc.

oSet up SQL servers and SQL server maintenance and optimization jobs

oSetup and configure upgrade environments, set up upgrade assistant, change assistant, etc.

oRun all upgrade jobs/tasks per FSCM 8.8 Upgrade guide, resolve any upgrade issues

oRun compare reports, check compare reports for customizations

oCreate project to contain all customization objects

oReapply customizations – modify programs in

oApplication engine, SQR, crystal reports, nVision,

omodify PeopleCode, work flow, pages, menu, register components, portal

omodify / build records, fields, views, indexes

oSet up test scripts and run test scripts

oConduct move to production tests, resolve issues and complete testing

oDocument issues and resolutions.

PREMERA BLUE CROSS, Seattle, WA

Senior Programmer Analyst

8/2002 – 5/2003

Project Management, System Analysis, Design, Coding and Testing, Programming.

Production support

Rotate on call 7/24 and fixing all production issues

System modification and development

GROUP HEALTH COOPERATIVE Seattle, WA

Applications Systems Technical Specialist

9/2001 – 8/2002

Project management, System Analysis, Design, Coding and Testing, Programming.

Health Provider Demographic and Payment project (9/01 – 8/02)

Project management/Team lead: coordinate project implementation, gather requirements,

prepare detailed specifications, create project estimates, schedules, and monitoring tasks.

System Analyst: System analysis, design, writing functional and technical specs,

coding, testing, system trouble-shooting and resolution

SAFECO INSURANCE, Seattle, WA

Programmer/Analyst

6/1998 - 9/2001

PeopleSoft Financial Project Team (3/99 – 9/01) (GL, AM, AP, PO)

PeopleSoft Financials (GL, AM, AP, PO, People Tools ) system support and maintenance, on call rotation.

oAnswer calls from users and resolve production related issues, trouble shooting, debugging, work with PeopleSoft to solve issues

oImplementation - PeopleSoft Financials (GL, AM, AP, PO, People Tools )

oChartfield customizations, create new chartfields, modify records, panels, SQRs, PeopleCode, COBOL programs

oApply customizations – modify programs in SQR, crystal reports, nVision, modify pages, menu, records, fields, views, indexes

oWrite and test custom interfaces

oSet up and run test scripts

PeopleSoft HR & PAYROLL Project Team (HR, PAYROLL, BENEFIT)

6/98 - 7/99

Production support –

PeopleSoft HCM (HR, PAYROLL, BENEFIT) system support and maintenance,

oTax upgrades - modify programs and jobs for upgrades

oAnswer calls from users and resolve production related issues, on call rotation.

oImplementation - PeopleSoft HCM (HR, PAYROLL, BENEFIT)

oData mapping, data conversion and custom in/outbound interface programs and scripts

oCustomization PeopleTools, SQR, Query, PeopleCode, COBOL, DB2, JCL, SQL

STATE FARM INSURANCE, Bloomington, IL

Programmer/Analyst

5/1993 - 6/1998

PeopleSoft HR & PAYROLL Project Team

5/97 - 6/98

(HR, PAYROLL, BENEFIT)

Full life cycle installation, system Analysis, Design, Coding and Testing

Programming using PeopleTools, SQL, SQR

Implementation, conversion, in/outbound interfaces, design, coding, testing.

data mapping, functional specs, technical specs, test plan, coding, testing, and getting signed off from business analysts using State Farm Program Methodology.

On various project development and maintenance teams (5/93-5/97)

Production support on legacy system: COBOL, DB2, JCL, CICS, ASSEMBLER, programming, coding and testing

Designations

10/1999 – Present -The American College-Chartered Life Underwriter(CLU)9/1996 - Present

Life Office Management Assoc. Fellow (FLMI)

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