Project Management
Resume:
Jim Zheng
Summary
**+ years of IT and **+ years of PeopleSoft experience (includes v 9.2, tools 8.53) – team/project management, installation, upgrade, system administration, development, production support.
Team/Project management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion
Modify and trouble shoot SQL, PeopleCode, Integration broker, nVision, SQR, COBOL, PS Query, Crystal reports, XML publisher, Application Engine and PeopleSoft PIA
Workday conversion, report writing, EIB configuration.
Education
M.S. Computer Science - Illinois State University -Normal, IL
M.B.A Business Administration - Illinois State University-Normal, IL
M.A Translation - Shanghai Normal University Shanghai, China
B.A English - Anhui University Anhui-Hefei, China
Technical Skills:
PeopleSoft Financials -installation / upgrade multiple times
PeopleSoft HRMS -installation / upgrade multiple times
PeopleSoft CRM -integration messaging configuration / support
PeopleSoft Campus Solutions -Upgrade / support
People Tools
Integration Tools (CI, app messaging, integration broker, gateway, web services, PeopleSoft to PeopleSoft, PeopleSoft to third Party integrations)
Application designer tools
SQR,
PeopleCode, application package
Application engine
nVision, Crystal reports
Data management tools
Upgrade assistant, change assistant,
data mover
Server administration - database, application, batch, file, web
Platform experience: SQL server, Oracle, Sybase, mainframe DB2
PeopleSoft version experience: 9.2, 9.0, 8.9, 8.8, 8.4, 8.0, 7.5, 7.0, 6.0
Courses completed in PeopleSoft –
PeopleSoft integration Tools (twice)
PeopleSoft Integration Tools New Features
PeopleSoft Server Administration
Data Administration Tools and Upgrade
PeopleTools I (twice)
PeopleTools II (twice)
Application Engine
SQL/SQR for PeopleSoft
Query/Crystal Power Reporting
People Code
Query Advanced
Accounts Receivable (twice)
Billing
Intro to Financials & Distribution
PeopleSoft General Ledger
PeopleSoft HR (twice)
PeopleSoft Benefit
PeopleSoft Payroll
PeopleSoft Asset Management
Intro to PS\HR\Benefit
Courses completed in Microsoft system administration –
2072 Administering SQL Server Database
2152 Supporting Windows Professional and Server
2151 Windows Network & Operating System Essentials
Courses completed in Workday –
Workday Integration System Fundamentals
Workday Calculated Fields
Workday Report Writer
Workday Advanced Report Writer
Introduction to Workday Studio
Workday BIRT report designer
Workday Simple Integration
Professional Experience
GIA (Gemological Institute of America), Carlsbad, CA
Manager / Senior Developer, Global PeopleSoft Applications
6/2012 – 3/2016
PeopleSoft Financial (GL, AM, AP, PO, AR, BI)
PeopleSoft HR, Payroll, Benefit, Time and Labor, Absence
PeopleSoft Campus Solution
oIn depth functional knowledge of PeopleSoft HR, PeopleSoft Financials, PeopleSoft Campus Solution.
oExpert knowledge of PeopleSoft Application Engine, Integration Broker, SQR, PeopleCode, PeopleTools, PeopleSoft Servers and administration.
oHands on Production support: Modify and trouble shoot SQL, PeopleCode, Integration broker, SQR, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.
oLead the charge in PeopleSoft upgrade; Apply PeopleSoft bundles, tax upgrades
oMaintain and facilitate communication between the application team and Finance and HR, Education departments, functional Analysts, consultants, other developers, Database Administrator.
oLeads the team to provide the business with innovative solutions to improve efficiency and effectiveness.
oEnsure that standard policy, processes and procedures are followed by the team and identify, develop and implement best practices where gaps exist.
oOversight of the activities of team members and guidance in the design, development and implementation of applications.
oEnsure availability, quality, consistency, and accuracy of solutions through auditing and review of systems.
oApplication support / maintenance, ensuring proper coverage across the team and system landscape; adherence to established SLAs for solutions.
AMN Healthcare, Inc. San Diego, CA
Senior Application Engineer
6/2010 – 6/2012
PeopleSoft Financial (GL, AM, AP, PO, AR, BI, Pay/Bill, Staffing)
PeopleSoft HR, Payroll, Benefit, Time and Labor
oConvert custom systems (Staff Care System) into PeopleSoft and add customizations where needed.
oProduction support: Modify and trouble shoot SQL, PeopleCode, Integration broker, SQR, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.
oWork closely with Accounting and HR staff members, functional Analysts, consultants, other developers, Database Administrator.
Collective Brands, Inc. Topeka, KS
Project Manager/Senior PeopleSoft Developer
3/2009 – 5/2010
PeopleSoft Financial (GL, AM, AP, PO, ePro, AR, BI, eBilling, PC, CM, Spend Analytics)
PeopleSoft HR, Payroll, eBenefit, Self-service, Talent Acquisition Management
oOn PeopleSoft Transformation project team:
oConvert subsystem Lawson HR/Payroll to Corporate PeopleSoft HR/Payroll
oDeploy AR, BI, eBilling, Spend Analytics
oUpgrade to PeopleSoft application version 9.1, tools 9.50
oConvert from mainframe to distributed system – Oracle 11g / Unix
oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion
oModify and trouble shoot SQL, PeopleCode, Integration broker, nVision, SQR, COBOL, PS Query, Crystal reports, XML publisher, Application Engine and PeopleSoft PIA.
oWork closely with Accounting and HR staff members, functional Analysts, Oracle consultants, other developers, Database Administrator, and onshore/offshore contractors.
oUpgrades – application and tools upgrades
oApply PeopleSoft bundles and fixes – research bundles to be applied, download bundles, research and analysis, apply bundles to dev, and test environment, reapply customizations, coordinate testing efforts, execute final move to production and post-production issues resolutions.
oIntegration broker, app messaging, web services set up and maintenance
Corning Incorporated, Corning, NY
Senior PeopleSoft Developer
11/2004 – 2/2009
Tasks and responsibilities (full time 11/04 – 2/05, part time 2/05 – 5/2006, full time 5/2006-present):
PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, PC, IN),
PeopleSoft HRMS, Payroll
oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion
oProduction support (Oracle Database):
oDevelopment, trouble shooting, performance tuning, testing, project management, rotate on-call duties, work with vendors
oModify and trouble shoot SQL, PeopleCode, nVision, SQR, COBOL, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.
oPart time remote support (2/05 – 5/06, evening / weekends) – Corning PS financials in Taiwan, Corning PS Financials in New York
oIntegration broker, app messaging, web services set up and maintenance
Move, Inc, Westlake Village, CA
Project manager/Team Lead – PeopleSoft Financials / HRMS
5/2005 – 5/2006
PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, CA)
PeopleSoft HRMS, Payroll
PeopleSoft CRM
oProject management – set up project plan, provide estimate, coordinate project execution, resource allocation, monitor progress, resolve issues, over-seeing all phases of project to successful completion
oCoordinate production support, trouble shooting, researching
oServer administration – database restore/backup, app, web, process scheduler support
oIntegration broker, app messaging, web services set up and maintenance; setup and support messaging between HR and CRM
oCoordinate system and application upgrade, apply bundles and fixes
Port of Seattle Seattle, WA
ERP Administrator
2/2005 – 5/2005
PeopleSoft Financials - (GL, AM, AP, PO, AR, BI, PC)
oPost upgrade production support and system maintenance
oFix post-upgrade production issues – both system and application issues: data, set up, customization, user training and database / server set up and performance issues
oApply PeopleSoft bundles and fixes – research bundles to be applied, download bundles, research and analysis, apply bundles to dev, and test environment, reapply customizations, coordinate testing efforts, execute final move to production and post-production issues resolutions.
oRunning audit reports and fixing issues discovered in audit reports – alter audit, SYSAUDIT, DDDAUDIT
oRunning database compare reports, identifying inconsistencies between database, and work with PeopleSoft to resolve issues.
Boeing ECU, Seattle, WA
IT Business Analyst
5/2003 – 11/2004
Tasks and responsibilities:
Production support –
PeopleSoft Financials (GL, AM, AP, PO, PeopleTools) system support and maintenance,
oOn call 7/24 to resolve all users issues - trouble shooting, debugging and working with vendor to solve issues
oModify and trouble shoot SQL, PeopleCode, nVision, SQR, COBOL, PS Query, Crystal reports, Application Engine and PeopleSoft PIA.
oPerformance tuning using performance tuning tools
oSQL servers, database, application, batch, web servers support, trouble shooting and administration using Enterprise Manager, Query Analyzer, SQL profiler, performance tuning wizard, etc.
oDownload and apply fixes, patches, bundles and maintenance packs
oAnalyze business processes, develop, test and install new and/or modified processes per user requests
oUpgrade - PeopleSoft version 8.8 Upgrade project hands-on tasks and management
oResearch release notes, set up project plan, order upgrade CDs from PeopleSoft,
oInstall PeopleSoft Demo database from CDs, set up copy of production database for upgrade
oInstall and configure PeopleSoft PIA, database, application, batch, web servers, process schedulers, domains, services, People Books, REN servers, etc.
oSet up SQL servers and SQL server maintenance and optimization jobs
oSetup and configure upgrade environments, set up upgrade assistant, change assistant, etc.
oRun all upgrade jobs/tasks per FSCM 8.8 Upgrade guide, resolve any upgrade issues
oRun compare reports, check compare reports for customizations
oCreate project to contain all customization objects
oReapply customizations – modify programs in
oApplication engine, SQR, crystal reports, nVision,
omodify PeopleCode, work flow, pages, menu, register components, portal
omodify / build records, fields, views, indexes
oSet up test scripts and run test scripts
oConduct move to production tests, resolve issues and complete testing
oDocument issues and resolutions.
PREMERA BLUE CROSS, Seattle, WA
Senior Programmer Analyst
8/2002 – 5/2003
Project Management, System Analysis, Design, Coding and Testing, Programming.
Production support
Rotate on call 7/24 and fixing all production issues
System modification and development
GROUP HEALTH COOPERATIVE Seattle, WA
Applications Systems Technical Specialist
9/2001 – 8/2002
Project management, System Analysis, Design, Coding and Testing, Programming.
Health Provider Demographic and Payment project (9/01 – 8/02)
Project management/Team lead: coordinate project implementation, gather requirements,
prepare detailed specifications, create project estimates, schedules, and monitoring tasks.
System Analyst: System analysis, design, writing functional and technical specs,
coding, testing, system trouble-shooting and resolution
SAFECO INSURANCE, Seattle, WA
Programmer/Analyst
6/1998 - 9/2001
PeopleSoft Financial Project Team (3/99 – 9/01) (GL, AM, AP, PO)
PeopleSoft Financials (GL, AM, AP, PO, People Tools ) system support and maintenance, on call rotation.
oAnswer calls from users and resolve production related issues, trouble shooting, debugging, work with PeopleSoft to solve issues
oImplementation - PeopleSoft Financials (GL, AM, AP, PO, People Tools )
oChartfield customizations, create new chartfields, modify records, panels, SQRs, PeopleCode, COBOL programs
oApply customizations – modify programs in SQR, crystal reports, nVision, modify pages, menu, records, fields, views, indexes
oWrite and test custom interfaces
oSet up and run test scripts
PeopleSoft HR & PAYROLL Project Team (HR, PAYROLL, BENEFIT)
6/98 - 7/99
Production support –
PeopleSoft HCM (HR, PAYROLL, BENEFIT) system support and maintenance,
oTax upgrades - modify programs and jobs for upgrades
oAnswer calls from users and resolve production related issues, on call rotation.
oImplementation - PeopleSoft HCM (HR, PAYROLL, BENEFIT)
oData mapping, data conversion and custom in/outbound interface programs and scripts
oCustomization PeopleTools, SQR, Query, PeopleCode, COBOL, DB2, JCL, SQL
STATE FARM INSURANCE, Bloomington, IL
Programmer/Analyst
5/1993 - 6/1998
PeopleSoft HR & PAYROLL Project Team
5/97 - 6/98
(HR, PAYROLL, BENEFIT)
Full life cycle installation, system Analysis, Design, Coding and Testing
Programming using PeopleTools, SQL, SQR
Implementation, conversion, in/outbound interfaces, design, coding, testing.
data mapping, functional specs, technical specs, test plan, coding, testing, and getting signed off from business analysts using State Farm Program Methodology.
On various project development and maintenance teams (5/93-5/97)
Production support on legacy system: COBOL, DB2, JCL, CICS, ASSEMBLER, programming, coding and testing
Designations
10/1999 – Present -The American College-Chartered Life Underwriter(CLU)9/1996 - Present
Life Office Management Assoc. Fellow (FLMI)
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