Management Information Technology

DAVID L. BISHOP

*** ********* *****

Deptford, NJ 08096

Phone: 267-***-**** Email: *************@*******.***

PROFESSIONAL PROFILE

Versatile, highly motivated individual possessing extensive experience in all LAN/WAN topologies, network administration, E-Mail, Internet systems, PC and mainframe environment. Adept at analyzing user’s needs and coordinating system designs from concept through implementation. Excellent analytical, organizational, communication and interpersonal skills. Demonstrated ability to work independently or as an integral part of a team to achieve objectives and goals.

- LAN/WAN Network Servers - PC Desktop Support

- Software Installations - SCO/UNIX Administration

- Training and Software Support - E-Mail and Internet

- Help Desk Operations - Network Security

- Telecommunications Integration - Website Design & Development

TECHNICAL SKILLS:

CERTIFICATION:

MCP – (Microsoft Certified Professional)

COMPTIA + Security Professional

HARDWARE:

PC compatibles, Cisco routers (3600 series, 1700 series), HP Printers, Laptops, DSU/CSU, Hubs, Fast Ethernet Switches, NEC NEAX 2000 PBX

SOFTWARE:

Microsoft Office Suites (Word, Excel, Access, Powerpoint, Publisher), Internet Explorer, Safari, Java, Javascript, Microsoft Project, Visio Professional, Visual Foxpro, Dreamweaver, Ghost, Adobe, Telnet, DHCP

OPERATING SYSTEMS:

Microsoft Windows (XP/2000/Vista/7), Microsoft Server 2003, Unix (SCO, AIX, HP-UX)

CAREER SUMMARY

Management professional with more than 30+ years of information technology (IT) experience, including coordination, direction, and management oversight of all information technology systems and database related solutions.

Emphasis on Healthcare, Practice Management Systems and Healthcare Billing providing direction and technical leadership for the planning, management, and implementation of infrastructure solutions for mission-critical environments.

Key Accomplishments:

Facilitated implementation of all systems and programs, provide assistance, education and training to all departments, acts as liaison between company and various governmental agencies and vendors

Developed SQL Queries for UDS, Grant and other governmental reporting

Responsible for $1.5M practice management system conversion through implementation (CSC-PM2000 system)

Managed and implemented $1M practice management software system (Medical Manager – Sage Healthcare)

Developed, created, programmed and implemented in-house practice management software utilizing 4GL programming language

Implemented EDI Billing (HIPPA compliant billing) cutting submission and reimbursement time by over 50%

Planned, coordinated and implemented special projects, such as server upgrades, messaging systems and offsite presentations

Responsible for 200 user phone system (NEC), PBXs and T-1 circuits and various other telecommunication equipment

Planned, designed and implemented WAN and LAN consisting of 150-200 users, at 10 locations in the metro Philadelphia area

Prepared RFPs for Practice Management Systems upgrades

Spearheaded infrastructure refinements allowing business expansion from 11,000 to 70,000+ patients (over 500% increase)

Installation, configuration, troubleshooting, support, and maintenance of PC hardware and peripherals including computers, printers, scanners, modems and networked printers

President/Owner, Bishop Information Services Consulting Group 2010 - present

Director I. T/CIO, Greater Philadelphia Health Action 1996 - 2009

Senior Systems Analyst, Greater Phila. Health Action 1986 - 1995

Data Systems Manager, Greater Phila. Health Action 1982 - 1985

Computer Programmer, Greater Phila. Health Action 1980 - 1981

Computer Programmer, The Drug House, Inc 1978 - 1980

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