Sr. QA Analyst

Nalini Kancherla

** ******* ****, *******, *** Jersey 07670

201-***-**** ******.*********@*****.***

Senior Quality Assurance Analyst

A top-performing, highly motivated senior quality assurance analyst possessing extensive experience in all stages of software development life cycle from system analysis and design to automated testing and user training. Proven success in delivering robust and reliable cable, financial, publishing, manufacturing and inventory control systems on, or ahead of, deadlines. Strong background in designing and executing comprehensive test plans, test cases and scripts for functional, system and regression testing, and in managing a seamless transition to the production environment. Excellent interpersonal skills when motivating team members and interacting with customers. Ability to successfully communicate technical concepts through business process mapping and system documentation.

Key Skills

Quality Assurance w Software Development w System Analysis & Design w Automated Testing w User Training w Designing Comprehensive Test Plans w System & Regression Testing w Excellent Communication Skills w Strong Analytical Skills w Business Process Mapping w System Documentation w Customer Relations

ERP: PeopleSoft FI/SCM 8.8/8.4/8.0/7.5SAP ECC 4.6, CRM 6.0, SQL Server 2005/2008, Quality Center 10.0, SAP ECC 6.0, CRM 7.0, SQL Server 2005/2008, Quality Center 10.0, PeopleSoft FI/SCM 8.8/8.4/8.0/7.5 (AP, AR, GL, BI, PO, OM, INV)

Hardware: Gateway Pentium, DELL, and IBM PC.

Languages: TSL (Test Script Language), SQL, HTML, Java

GUI: Visual Fox Pro, Visual Basic 5.0, Power Builder 11.2

Databases: Visual Fox Pro, Oracle 9.i, SQL Server2000/2005, SQL2007, Sybase 15.0.3 and MS Access

Operating Systems: Windows 95/98/2000//NT, Windows XP, Windows 7 and UNIX

Software: HP Quality Center 10.0, 9.2, Quick Test Pro 8.2, Track Record, Clear Quest, Test Director, MS Office 2013, MS Outlook, Power Point 2013, and MS VISIO 2013

Professional Experience

CRESTRON ELECTRONICS, New Jersey March, 2011 – November, 2015

QA Lead – Quality Center 10.0

Prepared test plans, test scripts and test lab for test script execution.

Involved in new projects creation, user profiles, security roles, new user fields and defect management.

Conducted weekly status meetings with the business projects and ITS department.

Prepared and conducted PowerPoint presentations to team members on QA Best Practices, Integration Test Plans, Regression Test Plans, UAT Test Plans and QA RACI document.

SAP ECC/Warehouse Management Project, SAP Stack Upgrade /CRM Upgrade Project, SAP International Roll Out Project, New Crestron Website Project.

Prepared a high-level test plan to conduct functional, integration, regression, UAT and end-to-end testing.

Developed test scripts in compliance with BRD specifications of the Quality Center.

Coordinated testing scope which included writing manual scripts across the following modules for end-to- end testing: Process of moving stock from one plant to another, bin creation and bin stock transfers, material reservations, sales order creation, transfer orders, confirm TOs, MIGO, outbound deliveries, advance replacements, invoice creation, cycle counting, and RF scanner functionality.

Executed test cases and documented errors.

Conducted meetings with upper management for updates on the status of testing activities.

Created various scenarios for testing using system operation profile for guidelines, and interacted with the network, system and database administrators in developing valid scenarios for Returns (RMAs), credit/debit memo, billing, inter company billing, taxes/credit checks, shipping (sales orders & STOs), shipping returns, purchasing, inventory management, and finance.

Developed test scripts for CRM upgrade regression testing for modules including master data (customer/price/material), complaint/RMA, interaction center, logistics integration, installed base, tasks and activities, SAP CRM Web UI, and SAP CRM complaints.

Executed test scripts using Panaya for regression testing, and documented errors in the defect log.

Developed test scripts for Crestron new website using Legacy application.

SAP ECC/ (New Crestron Website), Continued

Testing scope included writing manual scripts across modules for end-to-end testing including Pro Panel, Dashboard, and Resources, Training including product types, By Market, Company Info, Contact Info, Partner Info, Locations, and Legal.

Executed tests across different browsers including IE (different versions), Chrome, and Firefox, and IPAD and for different access level to users including dealers, residential dealers, and employees.

Executed test scripts to verify accessibility, audit, availability, coding standards, compatibility, content, functional, navigation, performance, reliability, security, site recognition and usability.

Environment: SAP ECC 4.6, CRM 6.0, SQL Server 2005/2008, Quality Center 10.0, SAP ECC 6.0, CRM 7.0, SQL Server 2005/2008, Quality Center 10.0, .Net, SQL Server, 2 Web Servers, 2 App Servers, FTP Server, search serve, Jira (Defect tracking)

MTVN NETWORK, New York October, 2009 – December, 2010

QA Lead

Prepared a high-level test plan to conduct backend database testing, functional, black box, performance, stress, user acceptance and end-to-end testing, and developed test scripts according to BRD specifications.

Incorporated SQL queries for retrieving the data to test backend database.

Scheduled meetings with upper management to update on the status of the project.

Testing scope included writing manual test scripts across modules for end-to-end testing including ScheduLogic API application for optimizing different networks, configuration, administration, reports including positive, negative, regression, performance, integration of ScheduLogic application with Gabriel and Stewardship data.

Created UAT scripts for user testing and communicated ongoing changes and results with business users and developers by maintaining daily test logs.

Involved in manual testing of the GUI with regard to layout, usability and standards.

Created various scenarios for testing using system operation profile for guidelines, and interacted with the network, system and database administrators in creating valid scenarios.

Regression test was conducted after the operating system upgraded from XP to Windows7.

Environment: Microsoft .Net Interface, Oracle 9i/10g, Linux, ScheduLogic DB, Dash for Optimization Engine, Quality Center 9.2, Clear Quest.

REED BUSINESS INFORMATION, New Jersey March, 2008 – August, 2009

Sr. QA Analyst

Prepared a high-level test plan to conduct functional, black box, performance, stress, user acceptance and end-to-end testing and developed the test scripts according to the BRD specifications.

Testing scope included writing manual test scripts for end-to-end testing including customer maintenance, order mgmt., invoice generation, rate card maintenance, credit card payments, product maintenance, scheduler, and reports including positive, negative, regression, performance, integration of APT application with variety products and system test case for client server application as well as web based applications.

Executed test cases and documented errors in the Track Record (Test Partner) Defect Report.

Created UAT scripts for user testing and communicated ongoing changes and results with business users and developers by maintaining daily test logs.

Involved in manual testing of the GUI with regard to layout, usability and standards.

Created various scenarios for testing using system operation profile for guidelines and interacted with the network, system and database administrators in creating valid scenario.

Environment: Power Builder 11.2, Sybase 15.0.3, ONYX (CRM) 4.5, (RCD) 5.0, (XML, VB, Java), Tools: SQL Mgmt. Studio, SQL Query Analyzer, and SQL Advantage (Sybase).

GAF – Wayne, NJ Nov 2006- Dec 2007

Sr. QA Analyst Project: Peoplesoft 8.8

Created test plans, which includes test environment and test strategies.

Developed the Scripts for End to End testing according to the BRD specifications.

Verified the Budget inquiry pages that shows the user of the budget on YTD basis

Testing PeopleSoft Order Management, Pricing, Billing, Account Payables, Account Receivables, Marketing Services and General ledger module.

Tested People Code across financial (AR, AP) and distribution (PO, IN, BI) modules

Modified the scripts according to the application changes.

Performed Regression testing for every build

Regression testing was done after PeopleSoft Financials was upgraded from 7.5 to 8.4 that include AP, GL, AR and BI modules.

Thoroughly tested the system integration of People Soft GL, costing modules.

Reported the Bugs detected using Test Director.

Retested all the above Interfaces in the Pre production Environment

Attended the daily Bug Assessment meetings.

Environment: PeopleSoft Financials 8.8, Test Director, QTP, and Oracle 9i, Windows XP/2000

Education & Certification

Bachelor of Science, S.I.E.T. College, India.

Diploma in Computer Programming, Comp-U-Learn, New York, NY.

Project Management Certification Part 1, New Horizon Computer Learning Center, New York, NY.

Communication Certificate, AMA, New York, NY.

Brain Bench Certified in WinRunner 6.0 at Master Level

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