Customer Service Administrative Assistant

**** *********

Houston, TX *****

Cell 713-***-****

KATHLEEN FERRELL

SUMMARY

• Skilled and experience Warehouse person with over 8 years of warehouse and inventory experience

• Excellent communication skills, Problem-solving skills, Able to work independently, Hardworking, self-motivated, Goal-oriented

• Skills include Shipping and receiving, Knowledge of safe warehouse practices, Forklift certified, counter balance, electric pallet jack, order picker narrow aisle reach truck, Lifting cargo, Able to unload shipments and to work independently, Comfortable with repetitive motions, ability to work well with people

• Good, above average technical skills with MS Office

• MS Office 2015 Assessment Score

Basic electrical knowledge, use of multi meters, and various hand and power tools

• Score: 3.97 - Proficiency Level: Advanced

• Hazwoper 40, OSHA 30, TWIC card, Basic Plus

EXPERIENCE

COMCAST CONTRACTOR May 2015-Present

Cable Technician

Basic knowledge of residential and commercial installations, splicing cables, pulling and routing cables

Recommended system layouts for customers purchasing multiple set-up options.

Fully stocked vehicles at the start of each shift and take inventory of tools and supplies at the end of each shift.

Connect internet, phone service, and cable into one convenient system for customers choosing that option.

Understanding of NEC, NESC, and OSHA.

LOWES February 2011 to

May 2015

Customer Service Associate

• Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety

• Used item numbers to properly stock warehouse

• Placed special orders and called other stores to find desired items

• Recommended merchandise based on customer needs

• Maintained records related to sales

• Consistently met and exceeded department expectations for productivity and accuracy levels

• Computed sales prices, total purchases and processed payments

• Administrative assistant to managerial Staff

DUPAR August 2007 to

December2010

Installation/Delivery

• Carried needed tools and supplies from storage or trucks

• Moved freight, stock and other materials to and from storage and production areas, landing docks, delivery vehicles

• Recorded numbers of units handled and moved, using daily production sheets or work tickets

• Prepared pallets by following prescribed stacking arrangement and properly tagging pallets

• Secured cargo for transport, using ropes, blocks, chain, binders, or covers

• Inspected product load for accuracy, and safely move it around the warehouse or facility to ensure timely and complete delivery

• Delivered to residential and commercial locations SICILY PIZZA November 2005 to

May 2007

Cashier

• Greeted customers in the restaurant took and rang up orders, handled payment and thanked customers

• Inspected and cleaned food preparation areas to ensure safe and sanitary food -handling practices

• Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary

• Performed all transactions in a cordial, efficient and professional manner

• Stocked and rotated products, stocked supplies, and paper goods in a timely basis EDUCATION

Jersey Village, Graduated May 2005

Contact this candidate