Customer Service Sales

Casius Dupart

General Utility Worker - Aramark

Chicago, IL

****************@*****.*** - 773-***-****

Seeking a company that will use my general physical abilities, flexibility skills as well as my retail and maintenance background to advance the company's position. I am an independent and self-motivated associate with excellent communications skills, showing leadership as a team player and a strategic thinker. I have a solid track record as a reliable and flexible employee. WORK EXPERIENCE

General Utility Worker

Aramark - Chicago, IL - August 2015 to Present

Help ensure guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils in a clean and sanitized condition Keep the dishwashing machine station, three compartment sink, and related areas clean. Work in an environment that at times can be hot and humid Maintain a neat and orderly work station

Replace drinks and food supply on a as needed basis Manage temporary associates at specific times

Assist in other locations through out the university Respond to students and customers complaints or suggestions Assist at cash register when assistance is needed

City Carrier Assistant

United States Postal Service - Calumet City, IL - May 2014 to June 2015 Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.

Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery. Handles undeliverable mail in accordance with established procedures. Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.

Uses portable electronic scanner as instructed.

Deposits in the post office mail collected on the route upon returning from the route. Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.

Furnishes customers with postal information and provides change of address cards and other postal forms as needed.

Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.

Became proficient, when assigned to a route, in the casing of mail on other routes as assigned. Works professionally with other employees in the office. Customer Service Rep

Family Dollar - Midlothian, IL - February 2013 to October 2013 Answer customers' questions about merchandise and advice customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Pack customer purchases in bags or cartons.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles.

Transport packages to customers' vehicles.

Preload Package Handler

United Parcel Service - Chicago, IL - April 2012 to February 2013 Attach identifying tags to packages or mark them with identifying information. Read work orders or receive oral instructions to determine work assignments or material or equipment needs Record numbers of units handled or moved, using daily production sheets or work tickets Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, containers, by hand or other equipment

Sort packages before loading and unloading

Assemble packages, containers, or crates

Pack packages and re-pack damaged packages

Carry needed tools or supplies from storage or trucks and return them after use Maintenance

Wal-Mart - Evergreen Park, IL - March 2007 to November 2009 Responsible for cleaning and sanitizing bathrooms

Removed all trash from property

Cleaned and maintained vestibules and all entrances and grounds Set up cafeteria rooms, display tables, racks, or shelves, and arranged merchandise displays for sales personnel

Greeted incoming customers and escorted them to different departments for products Unloaded merchandise off trucks

Performed daily inspections of assigned areas

Assisted physically challenged customers and other guests with special needs EDUCATION

Diploma in Computer Networking

Computer Systyems Institute - Chicago, IL

2011

H.S. Diploma

Percy L. Julian - Chicago, IL

2008

CERTIFICATIONS

CompTIA A+, exams 20-701 and 20-702

July 2011

CompTIA Network+ Certification

September 2011

ADDITIONAL INFORMATION

SKILLS SUMMARY

Energetic, dedicated individual with strong interpersonal skills. Knowledge of principles and processes for providing customer and personal services. Proven ability to work effectively with people of various ages and backgrounds. I can perform physical activities that require considerable use of my arms and legs and moving my whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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