Sales Customer Service

Retail Management and Pharmaceutical Sales Representative

Highly motivated, energetic, accomplished Retail Sales Representative with over 10 years of retail, sales and management experience along with 5 years of sales accomplishments in business-to business sales environments.

-Proactive, consultative approach to working with management and staffs, yielding consistent results in exceeding sales goals while building enduring relations with key sales accounts

-Authoritative, credible, polished communicator with proven ability to develop, maintain, and share cutting-edge product, market, and industry knowledge, informing sales teams and customers about features, and benefits.

-Energetic, organized, and productive, maximizing sales results through effective time management, prioritization, execution and follow-through.

PROFESSIONAL EXPERIENCE:

Warehouse Distribution Specialist/ McMaster-Carr 3/1/13-Present

Atlanta, GA

Continuously exceeding company sales performance standards

Well versed on warehouse operations, safety guidelines, handling and packaging of

hazardous materials, while maintaining OSHA standards

Understands importance of NAFTA documents in compliance with government regulations

High performance ratings while exceeding the company filling expectations, which reflects 1 error per 12,000 lines

Assistant Store Manager/ Johnston & Murphy 01/12-07/12

Garden City, NY

Top management and sales awards in tri-state area

Managed and prepared weekly, monthly and quarterly reports based on employee production rates against company averages

Illustrated and promoted highest level of customer service reflecting company standards and code of ethics

Audited and reported inventory bulk counts monthly to regional sales

Training Sales Manager/ L.A. Fitness 10/2011-04/2012

New Hyde Park, NY

Managed personal training staff and created personal training packages for current and prospective clients

Obtained personal training certification through AAAI

Engaged current members to utilize their complimentary 1 time personal training session and educated them about fitness and current training promotional packages

Earned a training manager position with a brand new club in Levittown, NY

Store Sales Manager/ Bostonian 2006-2011

Huntington Station, NY

Awarded top sales performance every quarter in 2007 and 2008 consecutively

Promoted highest quality of customer service in compliance with company standards

Leader for training and developing highly skilled top sales performers within the tri-state area

Maximized profits with continuous training in company policies and procedures sales

Managed inventory control, shrink management, ratio reports, P&L report monitoring, and accounting

Store Sales Manager/ Glamour Shots 2005-2006

Elmhurst, NY & Staten Island, NY

Managed and operated the number one most profitable store in the country

Managed and organized employee schedules, prepared daily accounting and secured all deposits

Designed and constructed sales packages for customers and prepared sales presentations

Created positive atmosphere for employees and customers

Leadership and Competitive Achievements

Varsity women’s basketball 1997-2001

Participated in all-world basketball tour, Hawaii, 2001

Varsity women’s swimming 1996-2001

Placed 7th in NYS swimming championships 2001

Broke 10 high school swimming records in 100yd backstroke, 400yd medley relay, and 400yd freestyle relay

Full Athletic Swimming Scholarship (St. John’s University)

Big East record holder 2001, 2002

EDUCATION

Villanova University, Villanova, PA January 2014-Current

Master’s of Public Administration, G.P.A. 3.65

St. John’s University, Jamaica, NY May 2008

Bachelor of Science, G.P.A. 3.25, Dean’s List

Concentration: Sports Management Major/ Business Management Minor

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