Customer Service/ Sales
Resume:
Erica Hutchings
Danville, VA ***41
********@*****.***
SUMMARY
To utilize my skills in customer service
EXPERIENCE
Work from home Customer Service Rep, USA Contact Point
Danville, VA 02/2013-03/2015
●Make outbound calls to customers who inquired about their credit score and those who want to raise their credit score
●Inbound Customer Retention
●Get customer to sign up for a credit repair program
Order Edit Specialist/Customer Service, Solstas Lab Partners
Greensboro, NC 09/2005-04/2011
●Answering general billing questions
●Researching denials from insurance carriers
●Customer Service, Sales
●Making sure all patients’ information is accurate and in the system
●Search for patient missing information by calling, faxing, and emailing clients
●Specimen Processing
Writing/Editing/Proofreading 02/12/2014-Present
Toovia.com
Influential Publishers
Hirewriters.com
Keyblogging.com
Virtual Assistant/FancyHands 03/14/2014-Present
Schedule appointments
Customer Service
Purchase items
Make travel arrangements
EDUCATION
ECPI College of Technology
Medical Administration August 2004/September 2005
SKILLS
●Customer Service
●Microsoft Office
●Researching skills
●Medical Lab
●Sales
REFERENCES
Available upon request.
Contact this candidate