Technical Writer Project

Experience

Technical Writer at Globant: June **** – March 2016

Primary Tech Writer at Globant’s Wells Fargo account, writing developer documentation, internal processes, and managing the internal wiki on Confluence and SharePoint. Work as part of the Frontend Development Team, creating materials such as user guides and process documents for framework, mobile, and applications.

Lead Technical Writer at GREE, Inc.: May 2012 – May 2013

Fulltime employee for a mobile-social gaming company. Wrote API and SDK engineering and operations documentation for Platform and Game Studio as well as managed internal wiki content. Proficient in Atlassian products such as Confluence and JIRA.

Project Coordinator and Technical Writer, Facebook Headquarters, Milestone IT Technologies

Account: September 2011 to May 2012

Worked as a Project Coordinator and Technical Writer for Milestone IT at Facebook Headquarters. Duties included managing P.O.s, updating internal wikis, organizing documentation, and writing project management processes.

Project Lead and Technical Writer, Google Headquarters, Milestone IT Technologies

Account: July 2007 to September 2011

Worked as a Project Lead and Technical Writer for Milestone IT at Google Headquarters. Project Lead duties included: Coordinating complex/confidential internal Google processes, running projects for upper management, and managing a team of Milestone deployment technicians. Technical Writing duties included: Composing and editing user manuals, process/procedure documents, run books for new hires, and creating/maintaining internal webpages. Proficient in four operating systems: Windows, Mac, Linux, and Chrome OS. Although primarily at the Google account, I also provided Tech Writing services for other Milestone clients, including eBay, Palm, HP, and Wyse.

Technical Writer, WordsWorth Desktop Publishing: Summer 2006

Technical Writer and web-design intern, edited newsletters, documents, and constructed websites. Proficient with Microsoft Office, Illustrator, Photoshop, Dreamweaver (HTML), iMovie, and both MLA and Chicago Style Manuals.

Education

California Polytechnic State University, San Luis Obispo, Master of Arts in English with a concentration in New Media Arts and Technical Writing/Communications, 2007.

California Polytechnic State University, San Luis Obispo, Bachelor of Arts in History and English with a concentration in Creative Fiction. President of Historical Society and Treasurer of Sigma Tau Delta (English Honors Society), 2005.

Mills High School, graduated with honors, 2001.

(References produced upon request)

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