Management Manager

Awards

CSBJ ** Under **, Class of **** Rising Star – awarded to individuals who excelled in their professions and participated in extensive volunteerism throughout the Colorado Springs community. Selected out of over 500 submissions.

DAC Employee of the Quarter – 2012 – a company & program-wide award given to one employee who excelled within their positions and were exemplary examples of the DAC culture. Final selection made by President & CEO.

DAC Jonathan R Benton Annual Award Recipient – 2012 – a sector-wide award given to one employee who ‘went above & beyond’ not only in their position but to help the company excel in innovative ways.

Friend of Blue Star Recyclers – Class of 2013 Award Recipient – awarded to volunteers & organizations that showed dedication to the Blue Star mission of employing ethical recycling habits while creating jobs for adults with disabilities.

AUSA Leadership Award – 2013 – awarded by the Region 7 President for volunteer work completed throughout the year & during the Region 7 Annual Conference.

AUSA 7th Region Soaring Eagle Award – 2014 - outstanding service to the Army & AUSA – 2014 – selected out of 7 states and over 40 chapters.

AUSA YPC National Award – 2015 – awarded for helping to launch the Young Professionals group within AUSA.

OFFICE MANAGEMENT PROFESSIONAL

An effective leader who continuously strives to provide a level of excellence that surpasses industry standards. A diverse background that includes extensive experience in total office operations of a cleared facility, business development, project management, human resources, recruiting, and quality management.

Clearance: Active Top Secret

Education: Currently pursuing BSBM with an emphasis on Project Management

Experience:

Proposal Writer, Business Development, Vectrus, Sep 2014 – Present

Respond to customer Requests for Information (RFI), Request for Proposal (RFP), Statement of Work (SOW), and data call requests. Responsible for writing management volumes, technical volumes, past performance, staffing plans, small business utilization plans, and world-wide transition & phase-in plans on major Government contracts. Coordinate with Subject Matter Experts (SMEs) to develop business development strategies. Responsible for adhering to strict deadlines and coordinating and organizing information and research for several different departments. Participate in all color reviews and assist in capture management. Creation of storyboards and outlines. Work with internal teams to help determine proposal concepts and responsible for compliance against RFP requirements. Team lead for the BD Process Improvement Excellence (PIE) Team. Responsible for training of new employees, both local and remote. Have completed Shipley & white belt training and currently enrolled for green belt training (Lean Sigma Six). Pursuing APMP certification.

Executive Director, Mountain Post Historical Center, Jul 2013 - Present

Collaboratively work with the Board of Directors to develop specifics and consensus which support the strategies for the construction of the Mountain Post Historical Center, encapsulating the history of Ft. Carson from inception to present day. Coordination of events, meetings, and capital campaign fundraising efforts. Direct, research, & complete all grant and proposal writing efforts to secure capital and operational funds. Responsible for maintaining grant forecast for 3 year periods. Responsible for writing the following organizational documents: training manuals for the Operations Manager, Board members, and volunteers; position descriptions; press releases; news articles; professional bios for all members; web content; donor letters, presentations, and packets; marketing materials to include tri-folds for organization & events, flyers, brochures, one pagers, post cards; responsible for writing & distributing quarterly e-Newsletter. Responsible for recruitment of BOD Members, staff, and volunteers. Deepen and refine all aspects of communications from web presence to external relations with the goal of creating a stronger brand. By-law & mission statement development. Responsible for the total management of staff and volunteers to include interviewing, in-processing/out-processing, reviews, performance evaluations timecard approval, and other HR/Recruiting related functions and BOD management responsibilities.

Ensure ongoing local programmatic excellence, rigorous program evaluation, and continuous process and quality improvement initiatives, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals. Develop, maintain, and support a strong Board of Directors: serve as ex-officio of each committee, seek and build board involvement with strategic direction for both ongoing local operations as well as for the national rollout. Lead, coach, develop, and retain MPHA’s high-performance senior management team Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the board, funders, and other constituents. Use external presence and relationships to garner new opportunities. Complete the strategic business planning process for the program/museum expansion. Build partnerships in the local community and establish relationships with the funders, and political and community leaders. Be an external local and national presence that publishes and communicates program results with an emphasis on the successes of the local program as a model for regional and national replication.

Colorado Operations Office Manager/Document Control Coordinator, DECISIVE ANALYTICS Corporation, Feb 2010 – Sep 2014

Responsible for marketing of local sector in line with company’s overall brand, company communications, & business development functions. Write & distribute press releases & marketing materials (one pagers, professional bios, position descriptions, web content). Maintained monthly budget updates/reports on Task Order (TO) objectives & assists in TO management by providing burn rate forecasting for PMs & Government customers.

Total office management responsibilities to include maintaining all record systems; preparing & submitting budget proposals & expense reports. Maintaining the Personnel Asset Inventory – a record of all current employees’ goals, skill-sets, and certifications and all HR files for past and present employees and personnel files. Responsible for tracking personnel actions and creating Memorandum For Record (MFR) when applicable. Responsible for staying current on federal and local labor laws and the coordination of all personnel actions with the corporate HR department. Responsible for all full cycle recruiting & hiring efforts: resume review, rating, tracking, and career fair management, conducting candidate interviews, attending trade show events, Industry Days, & represented DAC at employer panels within the community for transitioning military, veterans, & military spouses. Created the DAC Colorado Operations Employee Appreciation program to help promote morale and retention. Responsible for in-processing, out-processing and training of new employees & Continued Education (CE) requirements. Responsible for new employee training and continuing education training for onsite and remote employees using GoTo Meeting, GoTo Webinar, and VTC technology. Managed the continuous improvement program in conjunction with corporate.

Document Control Coordinator responsibilities included ensuring DAC’s document control process was effective by managing current documentation & revisions as needed, including all policies, procedures, work instructions, forms, specifications, & other company documents affecting quality or customer satisfaction as defined in the company’s Document Control Procedure. Responsible for ensuring all documents were reviewed periodically & updated & re-approved if needed. Assisted in the creation & maintenance of Quality Central (a SharePoint site) so that all DAC Employee Owners (EOs) had access to the most current version of controlled documents & quality updates. Created & maintained the Record Master List, training documents in association with the document control system & conducted companywide employee trainings as needed on a regular basis. She has also created companywide processes used in conjunction with DAC ISO 9001 quality control & assisted in all preparation for the annual ISO audit. Ensured that DAC received their certification in 2012 with no non-conformances & passed their 2013 annual audit with no non-conformances.

Office Manager/Business Development, Quantum Research International, Jun 2008 – Feb 2010

Business Expense Reports, Monthly Status Reports (MSRs), Quarterly Status Reports (QSRs), Task Lead Notebooks, DD250s (Purchase Orders), tracking hourly burn rates on each task order, & meeting support. Key person in charge of facility maintenance.

Responsible for full cycle recruiting efforts, trade show, career fair, & Industry Day events. Handled in-processing and out-processing of employees. Developed & distributed training materials to new hire employees. Managed company-related employee events & programs. Responsible for new employee training and continuing education training for onsite and remote employees using GoTo Meeting, GoTo Webinar, and VTC technology.

Skills:

Microsoft Office Applications, Adobe Applications, Deltek Costpoint CRM, SharePoint, Evernote, GoTo Meeting, JCAVS (JPAS), CORE (formerly DocBase Direct), GovWin, e-Buy, FedBiz Ops, e-Verify, Paycom, PTAC eCenter Direct, STEPP, VTC, Polycom, Cisco Jabber, Lync, Shipley, Taleo, Google Drive, Prezi, iCIMS, Visio, White Belt Training – currently pursuing Green Belt (Lean Sigma Six)

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