Adam Lopez
Tampa, FL ***** / 813-***-**** / *******@*****.*** / https://github.com/Bishopafl
EDUCATION
Ironhack Full-stack Web Development Bootcamp Dec 2015 8 week immersive bootcamp (420+ hours) focused on clean code principles, design patterns and test driven development (TDD)
Advanced Proficiency: Adobe PhotoShop, Adobe Illustrator
Medium Proficiency: JavaScript, HTML, CSS, Github, JQuery, AJAX
Beginner Proficiency: Ruby, Ruby on Rails, MySQL, Heroku
Ironhack Final Project - In Development: http://docdocwhosthere.herokuapp.com/
Tampa Bay technical high school for Commercial Art May 2004
EXPERIENCE
Publix Supermarket Various Stores TAMPA, FL
Assistant Customer Service Manager Dec 2006 - October 2015
● Managed all new staff onboarding, PASSport software compliance training, and POS in- person training. Held re-training of current staff as needed
● Handled electronic cash transfers
● Handled all escalated disputes between customers and staff
● Assisted in scheduling and performance evaluation for staff of 200 - 300 (varied by store location)
● Manage store operations in the absence of Store and Assistant Store managers Customer Service Team Leader Jan 2006 - Dec 2006
● Maintained checkout area and store front up to company standards
● Handled customer issues as needed
● Managed onboarding, training and scheduling of front of the house staff (160 -180 people)
Cashier Jan 2005 - Jan 2006
● Performed check out for store customers
FURTHER SKILLS
Hospitality: PASSport, Oasis, Point of Sale and Intermec hand-held technologies
Design: Adobe Photoshop, Adobe Illustrator