Customer Service Microsoft Office

KOREY REED

**** ******* ** *** * Mesquite, Texas 75149 469-***-**** **********@*****.***

EDUCATION

PRAIRIE VIEW A&M UNIVERSITY – PRAIRIE VIEW, TX

BA Architecture, December 2015

TEXAS A&M UNIVERSITY – COLLEGE STATION, TX

FireFighter I, May 2015

WORK EXPERIENCE

TOWERS WATSON ONE EXCHANGE – RICHARDSON, TX

Customer Service Advocate, October 2015 - Present

Provide customer service, such as limited instructions on proceeding with claims to retirees insurance plans.

Organize or work with detailed office records handling escalated issues from clients and insurance companies.

Contact insured or other involved persons to obtain missing information.

MARSHALL V. BROWN – PRAIRIE VIEW, TX

Student Architect, May 2013 – November 2015

Operate computer-aid drafting (CAD) equipment or conventional drafting stations to produce designs drawings from floor plan, sections, and elevations.

Analyze building codes, by-laws, space and site requirements, and other technical documents and reports to determine their effect on different projects .

Prepare cost estimates, contracts, bidding documents and technical reports for a specific project under Mr. Browns supervision.

PRAIRIE VIEW FIRE DEPARTMENT – PRAIRIE VIEW, TX

FireFighter, May 2013 – September 2015

Responded to fire emergencies and estinguishing them using the knowledge of the types of fires, construction design, building materials and physical layout of properties.

Mutual aid to the surround Fire Departments and report conditions to supervisors to receive further instructions.

Collaborate with police to respond to accidents, disasters, and arson investigation calls.

PRAIRIE VIEW A&M UNIVERSITY – PRAIRIE VIEW, TX

Funding Representative, September 2012 – September 2013

Establised goals for soliciting funds to go towards student education and student life on campus.

Develop or implement fundraising activities to support campus construction.

Maintain a positive relationship with Prairie View Alumni, staff, and students.

SKILLS

AutoCAD 2D & 3D

Google SketchUp

Adobe Photshop & Illustrator

Micrsoft Office Programs

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