Software Developer

Ryan Douglas Griffin

******************@*****.***

Phone: 229-***-****

Education

Florida State University

●Bachelors - Computer Science - May 2017

This is an asynchronous online program and will not affect full-time employment.

I have four more Computer Science classes to complete my Bachelors at FSU. I’m already self-taught and am fulfilling the courses to earn the degree.

Valdosta State University

●Bachelors - General Studies - Dec 2011

Technical Skills

●Skillful in Object Oriented Java, PHP, VB.NET and VB6, MIPS.

●Published Android App currently on the GooglePlay Store.

https://play.google.com/store/apps/details?id=com.weebly.docrosby.listtaker

●Talented at using Object Oriented programming.

●Competent in handling database systems.

●Seasoned in all levels of the QA process and Version Control.

●Qualified to manage Linux and Windows systems.

●Built a few web pages.

●Experienced with server management.

Soft Skills

●Adept with communicating professionally with clients.

●Translating client needs into functional and readable code.

●Management of teams and operations.

●Tactful peer code review.

Volunteer Work

●Valdosta Children’s Advocacy Center IT consultant. - 2016

●United Way fundraising scavenger hunt. - 2015

Work History

ELead CRM

Team Leader

May 2011-March 2012

Trained agents on how to improve communication with clients regarding voice inflection, technique, verbiage, and confidence. I was responsible for motivating and mentoring employees and ensuring that company policies we followed. Innovated information gathering procedures in the company which increased profits.

Engineer's Consulting Group

Member of Technical Staff

April 2012-July 2014

Managed the Network Security Operations Center (NSOC) as the technical lead. Conducted training sessions educating my staff on technologies in use in our workplace. Established a Wiki database, personally writing over 300 articles on how to diagnose and troubleshoot a variety of technical issues. I was promoted into the Engineering department as an engineer. In this role I was responsible for enterprise client consulting. This included: new network designs and implementations, server management and troubleshooting, custom software deployments ranging from simple Bash scripts to full Java applications.

West Corporation - Interactive Services

Account Representative

May 2015 - Present

As an account representative I created code to import information from data files (.csv, .txt, .xps, excel, etc into multiple databases, and/or pull from a database. I accomplished this using a variety of programming languages: VB6, VB.NET and PHP. Influenced company standardization by converting older VB applications into more modern PHP 6. Determined new client needs and resolved those needs into code. Innovated new functionality into our product, increasing company profits. Volunteered to perform code reviews for members of the Interactive Services team and influenced company atmosphere by establishing training sessions on topics such as “proper code layout”, “naming conventions”, “efficiency vs readability”, etc. Won the esteem of my manager by completing the highest amount of code in the company. Constantly came up with new ideas to improve company best practices.

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