Human Resources Customer Service

Thomas D. Evans

*** ******** **** #***, ********, IL 60093

847: 226-2149 ***.********@*****.***

LinkedIn: http://www.linkedin.com/in/tomevans527

SUMMARY

Leads the selection, configuration, testing, training and implementation of complex HRIS systems that are problem free, on time and on budget, including periodic upgrades to higher level web-based versions and functionalities. Experienced with Kronos, PeopleSoft, Microsoft Dynamics GP, Colleague UI (Datatel) and other HRIS applications. Expert on leveraging multi-year experiences with Human Resources core processes and functional HRIS applications for business process improvement. Known as a resourceful data driven strategic thinker who consistently delivers high impact and best in class results for large and small organizations. Passionate about providing superb customer service. Effectively builds collaborative relationships with IT, Finance-Payroll, third party vendors, business unit managers and other Human Resources team members. Strong intuitive abilities to diagnose and solve quickly user software issues. Extensive experience in using state of the art software products including Microsoft Excel, Access and Power Point to create effective solutions, organizational efficiencies, and value added data queries, analysis and reports. Excellent communication skills, both oral and written, to all levels of an organization.

PROFESSIONAL EXPERIENCE

LA RABIDA CHILDREN’S HOSPITAL, Chicago, Illinois 2011 to Present

A distinguished hospital specializing in treating children with chronic conditions employing 450 employees.

Consultant 2016 to Present

Following the successful design and installation of a stable HRIS system, now overseeing its operation during a key transition period, assisting in the restructuring of the Human Resources function, monitoring bi-weekly payroll cycles, solving user system issues, and running requested reports and queries.

Manager, Benefits, Compensation & HRIS 2011 to 2015

Designed system features; migrated data; wrote procedures, documented processes and work flows; tested; trained users and overall managed the transition to the complex Kronos Timekeeping, Human Resources and Payroll HRIS system exceeding all expectations.

Effectively managed the problem free offering of Kronos Self Service functionalities and designed the Kronos Navigator functionalities.

LORAS COLLEGE, Dubuque, Iowa 2009 to 2010

A liberal arts college with a rich tradition of academic excellence employing 400 faculty and staff.

Manager of Benefits

Role evolved to a more of a payroll system and processing specialist. Managed complex employee and student payroll cycles. Also consulted on talent acquisition, compensation, benefit programs, Human Resources policy interpretation and employee relations.

Maximized payroll processing accuracy and effectiveness by developing comprehensive procedures with checks and balances, organized reports and the systematic assembly of source documents supporting each transaction.

Reversed and stabilized increasing dental plan financial gap between premium revenues and claim costs without adversely impacting plan benefits or services.

NORTHWESTERN UNIVERSITY, Evanston, Illinois 1989-2009

An internationally renowned teaching and research institution employing more than 8,000 faculty and staff.

Director of Benefits

Lead Benefits executive managing a comprehensive and consistently competitive benefit program representing a $150 million dollar business enterprise. In this role also passionately collaborated with other Human Resources staff, IT staff, constituent groups and vendors on multi HRIS systems implementations including transitioning from a legacy system to the PeopleSoft system as well as problem free periodic upgrades to higher level PeopleSoft versions and functionalities.

Enhanced the accuracy, timeliness and employee satisfaction toward processing benefits enrollment and other administrative transactions by leading the on time and on budget implementation of the PeopleSoft Payroll, Base Benefits, Benefits Administration and other Self Service modules.

Key team member working with constituent groups on assessing HRIS system requirements, evaluating vendor options, creating written procedures and processes as well as leading effective implementation efforts resulting in the first installation of the complex PeopleSoft HRIS product in a US academic institution.

OTHER RELEVANT PROFESSIONAL EXPERIENCE

NORTHSHORE UNIVERSITY HEALTH SYSTEM, Evanston, IL 1986-1989

A leading academic health care system with four hospitals employing over 8,000 employees. Progressive experience working in administrative positions at Evanston Hospital, Glenbrook Hospital and corporate offices.

Assistant Vice President, Human Resource Systems

Managed talent acquisition, occupational health, employee services and other Human Resources functions.

Achieved administrative and time saving efficiencies by designing and implementing a creative job requisition, job posting and applicant tracking system utilizing an innovative relational database software package. Presented application at Association of Human Resource Systems Professionals annual national conference. Design principles are the foundation of most current job boards and online employment application tracking systems in use today.

EDUCATION

Master of Science in Health Services Management Strategy and Policy, The Ohio State University, Columbus, Ohio 1974

Bachelor of Arts in Government, Beloit College, Beloit Wisconsin 1972

PROFESSIONAL ASSOCIATIONS

The Worldwide Employee Benefits Network (WEB) – Chicago West Chapter - Past Member, Steering Committee

American College of Health Care Executives – Achieved status of Fellow

COMMUNITY ACTIVITIES

Rotary Club of Winnetka Northfield, Illinois - Member; unprecedented two-year Program Chairperson; and recipient of the prestigious Paul Harris Fellow designation for the quality and longevity of arranging weekly meeting programs

Winnetka Congregational Church, Winnetka, Illinois - Member; numerous leadership roles including Head Usher and Greeter; and member, Strategic Planning Committee

Family Promise Chicago North Shore, Evanston, Illinois - Volunteer

Contact this candidate