Customer Service Data Entry
Resume:
April Knebel
*********@*****.***
Porter, TX ****5
OBJECTIVE: I would like to secure a challenging position that will allow me to utilize my specific skills with
opportunities for advancement.
Skills
• Microsoft Word • Microsoft Excel • Outlook
• Camelot • Windows • Data entry
• 10-Key • 60 WPM • QuickBooks
• Cost Control • Service CEO • Payroll
WORK EXPERIENCE
B&E Resources, Ltd
2012-2014
Logistics Clerk
Inventory
Purchase orders for multiple simultaneous projects
Order, check and receive all materials
Keep stock – warehouse materials
Vendor interaction / relationships
Ceva Logistics
2011- 2012
Administrative Clerk
Data Entry
Scanned files
Coordinate deliveries and shipping
Walmart
2011- 2011
Receiving Associate
Customer Service
Organize and Stock merchandise
H&R Corporate Services
2006- 2009
Data Entry
Was responsible for logging in all jobs daily. San Antonio/Austin/Houston/Florida (All cities responsible for)
Invoicing for all completed jobs in all cities except Florida.
Organized and filed all paper work
Route jobs for the Technicians
Dispatch Technicians on daily routes in all cities
Contacted customers and prepared them for the Technicians
Helped with directions if the address wasn't in their key map
Took down totals from each job, ran credit cards for the Technicians
Used tracking system called Tele-track
Answered a multi-city nine line phone system daily (my duties were to explain the company and how we worked, give prices and times we were available,
let them know upcharges and discounts
Cold calling, calling repeat customers back and trying to get them to rebook
EDUCATION:
1996-1998 Robert E. Lee High School
REFERENCES: Available upon request
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