7 yrs of Data protector exp

SYED TABREZ HUSSAIN

No.**, *st Floor, *rd Cross, Krishnamma Garden, Anjanappa Block,

Benson Town Post, Bangalore-560 046, India.

Contact: +91-996*******/080-******** Email: *************@*****.**.**

OBJECTIVE:

To pursue a responsible and challenging career which offers opportunity for professional growth in the organization, in a corporate environment that will utilize my skills.

Educational Qualification:

Bachelor of Engineering from HKBK College of Engineering, Bangalore.

Professional Summary:

7+ year of Experience in IT industry.

CERITIFIED in HP DATA PROTECTOR V 6.0.

CERITIFIED in HP-UX 11i V3

CERTIFIED ITIL Practitioner( ITIL V3 )

PROFESSIONAL EXCELLENCE SUMMARY:

IBM India Private Limited, Bangalore.

IBM is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM is one of the world's largest information technology companies and operates in nearly every country.

Currently, I am working with IBM as a Technical Service Specialist on 3UK Project where we Manage and maintain 4000+ servers. We maintain recovery and backup system of the servers. We do incident, change, Release and Problem management

Senior Engineer July 2015 to Till Date

Role : Technical Service Specialist

Team size : 7

Responsibility

Troubleshooting escalated Backup and Restore Related Issues.

Performing all kinds of restore as per request.

Troubleshooting and resolving escalated VLS issues.

Troubleshooting and resolving escalated Library issues.

Configuring Pre/Post jobs, Polices to include/exclude files, Services for backup and Restoration.

2..

:2:

Define & Update the Storage pools (Primary Storage Pool, Copy Storage Pool, Active data pool).

Troubleshooting Drives/Library related issues and coordinating with vendors

Performing DR’s as per customer request.

Handling escalations from customer and other teams

Backup media (tape) management

Creating backup and Restore policies & Scheduling and Performing manual Backups

Configuring SQL Backup, Oracle Backups and SAP Backups.

Adding Servers in Backup rotation as per customer request.

Working with Software support team and resolving highly complex issues.

Knowledge on VTL Tape Libraries

Knowledge on DP MOM Server

Knowledge in Unix/Windows OS.

Hewlett Packard Global Soft India Pvt. Ltd, Bangalore.

ITO Svc Delivery Cons II Dec 2008 to July 2015

Monitoring and Troubleshooting Backup Related Issues.

Preparing the monthly Service delivery review.

Assisting Manager is completing year end appraisal.

Performing internal audit for team.

Taking Part in ISO certification related Audits.

Performing DR’s as per customer request.

Performing all kinds of restore as per request.

Backup media (tape) management

Following up backup issues with dedicated team through E-mails.

Vault management (duplicating backup data to offsite storage).

Troubleshooting Drives/Library related issues and coordinating with vendors

Media management using HP command view tool

Timely Escalation of issues to higher level as and when required as per process.

Raising incident tickets, PR and assigning to appropriate resolver group

Preparing backup reports using Microsoft Excel Sheet

Creating backup and Restore policies & Scheduling and Performing manual Backups

Troubleshooting Media-Related issues

Importing media and Extending Backup Images.

Handling Customer Request and Escalations from Different teams.

Bouncing and Restarting Backup Services.

Configuring Pre/Post jobs, Polices to include/exclude files, Services for backup and Restoration.

Define & Update the Storage pools (Primary Storage Pool, Copy Storage Pool, Active data pool).

3..

:3:

Troubleshooting and resolving VLS issues.

Troubleshooting and resolving Library issues.

Performing Problem Management and driving continuous improvement plan to reduce the reoccurring issue.

TECHNICAL SKILLS:

Operating System : Win2003/2008/2008R2, HP-UX.

Ticketing Tools : HP OVSD; HP SM9; HP OVSC.

Backup Software : HP DATA PROTECTOR; EMC Networker, Net Backup

Microsoft office Excel knowledge

Hardware:

HP MSL Series Tape Library

HP ESL 712/G3 Series Tape Library

Sun Storagetek 8500 Library.

HP Virtual Library Systems

Autoloaders

Standalone Tape Drives

Training

Attended corporate training for Veritas Netbackup 6.5

Attended training on HP-UX 11i v3.

Attendedtraining on Data Protector Basic and advanced skill

Awards& Achievement:

Excellency Award (For Outstanding Performance in Present Organization-June 2010).

Appreciation Award (For reducing issue in the Canada environment - June 2012)

Quality Award(For completing a CIP – Sep 2013)

PERSONAL PROFILE:

Name :: SYED TABREZ HUSSAIN

Passport No. :: H 2508474

Date of Issue :: 04/02/2009

Date of Expiry :: 03/02/2019

4..

:4:

Date of Birth :: 28/05/1986

Place of Birth :: Bangalore.

Father’s name :: Syed Shamshad Hussain

Mother’s name :: Sajeeda Begum

Religion :: Muslim

Nationality :: INDIAN

Gender :: Male

Marital Status :: Married

Languages known :: English, Kannada, Urdu, Hindi

EXTRA CURRICULAR ACTIVITIES:

Hobbies and interests :: Su-doku, Music, Playing and Watching

Cricket, Football etc

I declare that the above-mentioned details are true to the best of my knowledge. I shall be highly grateful if you could provide me with an opportunity to grow with your esteemed organization. I will be looking forward to hear from you soon and will consider it a great privilege to be part of your organization.

[SYED TABREZ HUSSAIN]

Place: Bangalore.

Dated:

Contact this candidate