Hardware & Networking

CURRICULUM VITAE

Ashok Kumar.k Mobile No: +91-984*******

**************@*****.***

Personal Summary

A motivated, resilient and compelling individual who loves nothing more than helping customers resolve their problems or find things that they want. Having a professional appearance and a respectful, business-like manner, Ashok is a service orientated professional who is very confident when handle enquiries, complaints and communications. He is a team player, who is able to work to timely demands and effectively manage multiple workloads.Right now he is looking for a suitable position with the company that has a unique spirit and Which not only believes in giving people the freedom to do a great job, but will also supports them in achieving their future ambition.

Knowledge Preview

Proficient in smooth processing of all back-end operations

Capable of gathering / updating data to maintain departmental records and databases

Deft in coordinating activities as appropriate & preparing internal reports for management

Sound knowledge of preparing MIS reports

Teamwork

Problem solving

Adaptability/Flexibility

Energy & Stress Management

Decision Making & Judgment

A clear and confident telephone manner

Work Experience

Worked at Precision Infomatic as a Desktop Support Engineer.- 8 Months

Currently Working in FIITJEE LTD as a EDP Executive – 1 Year.

Primary Responsibilities

Turning complaints into opportunities

Responding to all requests for information/enquiries quickly

Solving customer service problem

Keeping track of all team deadlines and targets

Receiving and processing cash payment

Create schedules to ensure adequate and efficient staffing at all times

Recording details of all inquiries,comments and complaints

Hepling out with the induction & training of new counselors and Asst.Managers

Motivate staff and maintain a positive work environments

Academic Qualification

Qualification

School / College

Year of Passing

Percentage DCE

Bharath Polytechnic College

Chennai

2010-2012

93%

H.S.C

P.c.k.g Govt Hr.Sec.School, Chennai-24

2009-2010

53%

S.S.L.C

Govt Hr.Sec.School, Chennai-94

2007-2008

85%

Technical Skills

Type Writing in English : Lower and Higher

Diploma Course : ADJT (Advance Diploma in Java Technology)

HDCA(Honours Diploma in Computer Application)

Languages : C & C++

Operating Systems : Windows, Windows 7,Mail Handling, Ms Office.,

Achievements

Represented Cricket Team in inter college level

Compering in cultural program at college

First prize won in college level cricket competition.

Personal Profile

Name : Ashok Kumar.K

Father Name : Krishna Moorthy.K

Date of Birth : 08-11-1992

Sex : Male

Nationality : Indian

Religion : Hindu

Marital Status : Single

Languages Known : Tamil and English.

Communication Address : Ashok kumar.k

Son of Krishna Moorthy.k

No.10/15,Bajanai koil 4th cross st,

Choolaimedu,

Chennai- 600 094.

Contact : 984*******

Declaration

I, hereby, solemnly declare that all the statements made above are true and correct to the best of my knowledge and belief.

Thanking You

Place: Chennai Yours Truly

Date:

Ashok Kumar.k

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