IT Professional
Resume:
*** ********** ** *******, ** M*H *W*
Tel: +1-647-***-**** *******.****.*****@*****.***
IT NETWORK PROFESSIONAL
BILINGUAL FRENCH/ENGLISH – PERMITTED TO WORK IN CANADA
Professional profile
As an experienced IT Professional, I can provide skills and experience in designing, supporting and improving computer systems and networks. I focus on the customers’ interests, paying particular attention to their organizational needs, goals, objectives and possible constraints.
Field of expertise
-Networks infrastructure Design/Improve/Support
-Security network
-Project management
-Troubleshooting
-Monitoring
-Drafting & Implement procedures
-Team management
Concepts & technologies mastered :
-LAN, WAN, WIFI, VPN, TCP/IP, VLAN, switching, routing, flow control, IDS/IPS, firewall
-HP comware/procurve, Juniper, Cisco, Zyxel, NetASQ(F and U series)
-VMware ESX, Win Server, Win XP/vista/7/8, Pack Office, AD, GPO, Powershell
Professional Experience
2014/08 - 2015/10
Bluecom
France
IT Network manager(Department network and ToIP)
- Designing / Deploying / supporting of network solutions LAN, WAN, wireless, VPN Site-to-Site and nomadic via HP and Zyxel
- Designing / Deploying / supporting of unified commination solutions Mitel
- Qualification of customer needs in view of establishing an Information System
- Project Management to provide a finished product with the allocated resources (human, budget, tools)
- Planning of the technicians tasks and monitoring of actions
- Customer accounts Monitoring and Lead team meeting weekly
- Configuring / Deployment / Supporting of Switchs HP comware/procurve, Zyxel, Cisco IOS
- Configuring / Deployment / Supporting of Routers Zyxel USG, Juniper SRX, Cisco IOS
- Network security management
- Installation / configuration / supporting of IMC and Junos Space
- Creation of trainings to employees and customers
- Realisation of network audit and drafting of the reports
- Monitoring the tunrover of service and report to management
- Team management and recruitment
2014/04 – 2014/08
Bank
Credit Agricole
France
System administrator
- Migration of servers (win2008/2008R2/2012)to another data center based on VMware 4.1 and ESX5
- Managing Active Directory and Group Policy
- Creation of an isolated virtual environment similar to production (some servers and workstations), to test the migration procedure
- Creation of a PowerShell script to automate the domain change with preservation of user data
- Creation of a PowerShell script to automate restructuration Active Directory (moving object, renaming OU with a scheme established beforehand
- Tape backup management via TSM
- Providing end user support for Windows XP / 7
2013/04 – 2013/09
ComputaCenter
France
Supervisor
- Team management, 6 technicians for users assistance
- Tracking files via supervision events tickets software
- Writing and presentation of activity reports to management
2010/09-2012/07
Centre étude et
Gestion Informatique
France
IT manager for systems and networks
- Design/management virtualized infrastructure VMware(cluster with 5 servers ESX 4.1)
- Installation / configuration of new Windows 2000/2008/2008 R2/2012 and Linux servers on VMWare(ESX 4.1) with an FiberChannel San of 8to(Datacore SanMelodie on a cluster with two HP storage array actif/actif)
- Maintaining Windows 2000/2003/2008/2008R2 servers including Active Directory, MS Exchange 2003
- Maintaining SQL database Servers including SQLServer 2000/2005/2008/2008R2, Oracle 8i/10G/11G
- Maintaining Web Servers including IIS and Apache
- Managing Sharepoint system
- Managing clients workplace computers and Resolved client issues regarding all versions of MS Windows, MS Office
- Daily evaluation of server logs, backups, virus logs for errors and troubleshooting
- Set up and manage user accounts and system assets
- Configuring / Deployment / Supporting of Switchs HP procurve
- Configuring / Deployment / Supporting of Routers Juniper SRX, Cisco IOS, NetASQ F series
- Installation/configuration GLPI and Use it to ticketing the issues
- Assumed total ownership of issues and problems from onset to resolution, ensuring end user satisfaction
- Managing Active Directory and Group Policy
- Design and implementation of a UPS for the server room
- Database Migration from Oracle to MS SQLserver and vice versa.
- Architectural Consultant for some customers who had specific requirements
- Management of providers and maintenance contracts
2008/12-2010/01
Chamber of commerce
& industry
Outre-Mer – France
System and network administrator
- Install/manage virtualized infrastructure VMwareESXi
- Installation / configuration of a new NAS Windows 2008 R2 and migration of the different share folders dispersed on different servers via DFS
- Maintaining Windows 2000/2003/2008/2008R2 servers including Active Directory
- Managing clients workplace computers,printer, switches and Resolved client issues regarding all versions of MS Windows, MS Office and thinclient WYSE and HP
- Daily evaluation of server logs, backups, virus logs for errors and troubleshooting
- Set up and manage user accounts and system assets
- Using of GLPI to ticketing the issues
- Assumed total ownership of issues and problems from onset to resolution, ensuring end user satisfaction
- Managing Active Directory and Group Policy
- Management of providers and maintenance contracts
2005-2008
Infodom
Outre-Mer – France
IT Support Technician
- Supporting printer (small to larger units) and laptops for business customers, in the workshop and on site.
2001-2005
La clinique électronique
Outre-Mer – France
Head of IT support team
- Pre-sales
- Project management
- Design/deploy servers and network infrastructure
- Team management
- Schedule management
- Writing and presentation of activity reports to management
- Recruitement
- Teams Training
Education
2015 : Network architecture designer(CNAM France)
2015 : Certification Zyxel B-USG and workshop Hospitality
2015 : Preparation Cisco CCNA et CCNP(In progress)
2000 : Superior technician in electronics diploma(equivalent to DEC-T)
1997 : French Baccalaureat in electronics
Volunteerism
Install/manage an audio streaming server for a nonprofit community webradio
References
Will be made available upon request.
Contact this candidate