RESUME
Mahmoud Moosa
E-MAIL ID : *************@*****.***
Location : Al Fujairah, United Arab Emirates
Mobile : +971-**-*******
OBJECTIVE
To work in an organization that provides opportunity to learn, showing interest, build competence, and scale new height in career.
EDUCATION QUALIFICATION
Completed Bsc. in 2006 from AUSTN College of Computer Information Systems,
Ajman.
PROFESSIONAL CIRTIFICATIONS
CCNA (ROUTING AND SWITCHING 200-120) Cisco ID: CSCO11361523
CCNP (ROUTING AND SWITCHIG)
CCNA Wireless
CCNP Wireless
CCNA Data Center
CCNP Data Center
CCNA Security
CCNP Security
CCNA Service Provider
CCNP Service Provider
CCDA (Cisco Certified Design Associate)
CCDP
CCNA VOICE (Training COURSE)
MCSA Windows 10
Juniper Networks Certified Associate Junos (JNCIA-Junos)
Juniper Networks Certified Specialist Security (JNCIS-SEC)
Juniper Networks Certified Specialist Enterprise Routing and Switching
CWNA (Certified Wireless Network Administrator)
CWDP (Certified Wireless Design Professional)
CWAP (Certified Wireless Analysis Professional)
WCNA (Wireshark Certified Network Analyst)
EMCISA Information Storage and Management Associate
A+ issued from CompTIA CompTIA ID: COMP001020581908
Network+ issued from CompTIA
Security+ issued from CompTIA
Project+ issued from CompTIA
Server+ issued from CompTIA
Storage+ issued from CompTIA
ITIL Foundations
Prince2
Solar Winds Certified Professional issued from Solar Winds
TECHNICAL SKILLS
Cisco Routers
Cisco 2811, Cisco 2921, Cisco 3945, Cisco 3945E
Routing Protocols
EIGRP, OSPF
Cisco Switches
Cisco 6500, Cisco 4510, Cisco 4507, Cisco 3560, Cisco 3750x
Switching Protocols
VLANs, RPVTS+, VTP Trunk using dot1q, PAgP ether Channel, DTP, SVI, CDP and LLDP, RSPAN, ERSPAN, SSH Authentication using RADIUS and/or TACACS+, Port Security, VLAN ACLs as per Cisco best practice recommendation.
Cisco Wireless
( Wireless Controller, AP’s)
Redundancy Protocols
HSRP, GLBP
Servers
HP,Dell
Operating Systems
Cisco IOS, Windows XP, 7, 10, Server 2012 R2
Network Storage NAS
Buffalow, Qnap,WD
Software and Hardware Tools
Cable tester, Cable certifier, Crimper, Toner probe, Protocols analyzer (Wireshark), (Nmap), Environmental Monitor (APC)
Firewall
Cisco ASA, Juniper, Palo Alto, Fortinet
PROFESSIONAL EXPERIENCE
Company: Fujairah National Group Period: August 2012 to Sep 2015
Position Title: IT Support Full Time
About this company:
Fujairah National Group (FNG) is one of the leading diversified business entity located at
the East Coast of United Arab Emirates.
Structured into Eight operational divisions; Construction, Real Estate, Health-care,
Education, Oil Storage, Aviation, Trading, Services and Hotels. FNG maintains a
decentralized approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.
Job Roles:
Responsible for three Data Centers
Install, configure, and operate routed LAN, routed WAN, Switched LAN networks.
Design deploy and implement company LANs and WANs connectivity, including
Routers, Switches, Dell Rack Servers, AP, WLC, UPSs, using MS Visio and
Designing IP Addressing Scheme.
Configure Static, Default and Dynamic Routing Protocols.
Backup, restore and upgrade Cisco routers and switches IOS using TFTP server
and/or Archive command.
Recover password for Cisco routers and switches.
Install and configure TACACS+ on Windows.
Install and configure DHCP,DNS,CIFS,NFS,SFTP VSFTPD,SCP
Install and configure wired and wireless network printers as well as print server.
Backup user's work files using Free File Sync to other
NAS or external storage.
Install and configure SAP, Outlook E-mail and other 3rd party applications that
meet user requirements.
Install and configure Dell Desktops and/or Laptops and join Windows users to the
Domain as well as customize the operating system.
Creating users and groups and applying group policies using Active Directory.
Giving permissions, sharing, and security on files in Windows.
Install and configure remote access VPN client to the VIP users.
Test and image Dell Desktops and Laptops using CloneZilla and/or Active Boot
Disk.
Good knowledge of Cisco IP Telephony, UCM, Voice Gateways, and VoIP protocols
(SIP,RTP,H.323)
Good Knowledge of Wireless AP, Wireless Controller and how to do the simple
connection and configuration.
Document maintenance for all computer systems and network infrastructure
internally and externally.
Follow up with vendors and ISP regarding MPLS and technology implementation.
Establish, maintain and increase client satisfaction through professional and caring
service.
Help and support other members of the team through sharing of information and
effecting team working.
Using Solar Winds Web Help Desk to log and track user requests and incident
reports in a timely manner.
Assist network engineers in network projects as a direct participant and in
troubleshooting difficult or time-sensitive problems.
Provide highly skilled technical assistance in the physical deployment of network
devices.
Install PBX telephone system and configure Al Catel-Lucent telephone extension
using OmniVista NMS Network Management System according user needs.
Cable management using cable tie, fastening tape hook and loop, spiral wrapping
bands for organizing cables used in routers, switches, firewalls and desktop
computers.
PROJECTS
Mount, Installed and configured Cisco Switch Catalyst 3560-X Series in Marketing
department and connected it to the Core Switch in Data Center using Fiber
connections.
Mount, Installed and configured Cisco Switch Catalyst 3560-X Series in GPS-
Bunkers company and used Ether-Channel technology to connect it to the
Marketing department Switch.
Mount, Installed and configured group of Cisco Catalyst 3560-X Series Switches in
Diyar School Fujairah in different IDF's and then connect all of them to the Core
Switch in MDF using Fiber connections.
Mount, Installed and configured Cisco Catalyst 3560-X Series in Fujairah National
Construction and Transport-CIVIL company.
Mount, Installed and configured Cisco Catalyst 3560-X Series in Fujairah National
Shipping Agency company.
Design and Implement Cisco Wireless for Hospital
Network and IT infrastructure design for hospital, clinics and schools.
IDF, MDF and Data Center Design.
MPLS connection for more than 20 companies (configuration and troubleshooting).
Cisco GetVPN for MPLS connections.
PERSONAL STRENGTHS
Always inclined to learn new technologies and achieving professional certifications.
Work well together in team environment.
Phone manner and office etiquette.
PERSONAL PROFILE
Current Location : Al Fujairah, United Arab Emirates
Date of Birth : 29.08.1981
Place of Birth : Al Fujairah
Nationality : Palestine
Resident Identity Card # : 784-1981-1910418-4
Driving License : Valid UAE License
Gender : Male
Marital status : Single
Passport Number : 3141145
Father’s Name : Moosa Mohammed
Mother’s Name : Hajar Salem
Languages : Arabic, English (Both oral and Written)
Present address : 37/36, Meresheed, Al Fujairah
The above given details are true to the best of my knowledge.
References are available upon request.
Respectfully,
(Mahmoud Moosa)