RESUME

Mahmoud Moosa

E-MAIL ID : act2ub@r.postjobfree.com

Location : Al Fujairah, United Arab Emirates

Mobile : +971-**-*******

OBJECTIVE

To work in an organization that provides opportunity to learn, showing interest, build competence, and scale new height in career.

EDUCATION QUALIFICATION

Completed Bsc. in 2006 from AUSTN College of Computer Information Systems,

Ajman.

PROFESSIONAL CIRTIFICATIONS

CCNA (ROUTING AND SWITCHING 200-120) Cisco ID: CSCO11361523

CCNP (ROUTING AND SWITCHIG)

CCNA Wireless

CCNP Wireless

CCNA Data Center

CCNP Data Center

CCNA Security

CCNP Security

CCNA Service Provider

CCNP Service Provider

CCDA (Cisco Certified Design Associate)

CCDP

CCNA VOICE (Training COURSE)

MCSA Windows 10

Juniper Networks Certified Associate Junos (JNCIA-Junos)

Juniper Networks Certified Specialist Security (JNCIS-SEC)

Juniper Networks Certified Specialist Enterprise Routing and Switching

CWNA (Certified Wireless Network Administrator)

CWDP (Certified Wireless Design Professional)

CWAP (Certified Wireless Analysis Professional)

WCNA (Wireshark Certified Network Analyst)

EMCISA Information Storage and Management Associate

A+ issued from CompTIA CompTIA ID: COMP001020581908

Network+ issued from CompTIA

Security+ issued from CompTIA

Project+ issued from CompTIA

Server+ issued from CompTIA

Storage+ issued from CompTIA

ITIL Foundations

Prince2

Solar Winds Certified Professional issued from Solar Winds

TECHNICAL SKILLS

Cisco Routers

Cisco 2811, Cisco 2921, Cisco 3945, Cisco 3945E

Routing Protocols

EIGRP, OSPF

Cisco Switches

Cisco 6500, Cisco 4510, Cisco 4507, Cisco 3560, Cisco 3750x

Switching Protocols

VLANs, RPVTS+, VTP Trunk using dot1q, PAgP ether Channel, DTP, SVI, CDP and LLDP, RSPAN, ERSPAN, SSH Authentication using RADIUS and/or TACACS+, Port Security, VLAN ACLs as per Cisco best practice recommendation.

Cisco Wireless

( Wireless Controller, AP’s)

Redundancy Protocols

HSRP, GLBP

Servers

HP,Dell

Operating Systems

Cisco IOS, Windows XP, 7, 10, Server 2012 R2

Network Storage NAS

Buffalow, Qnap,WD

Software and Hardware Tools

Cable tester, Cable certifier, Crimper, Toner probe, Protocols analyzer (Wireshark), (Nmap), Environmental Monitor (APC)

Firewall

Cisco ASA, Juniper, Palo Alto, Fortinet

PROFESSIONAL EXPERIENCE

Company: Fujairah National Group Period: August 2012 to Sep 2015

Position Title: IT Support Full Time

About this company:

Fujairah National Group (FNG) is one of the leading diversified business entity located at

the East Coast of United Arab Emirates.

Structured into Eight operational divisions; Construction, Real Estate, Health-care,

Education, Oil Storage, Aviation, Trading, Services and Hotels. FNG maintains a

decentralized approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

Job Roles:

Responsible for three Data Centers

Install, configure, and operate routed LAN, routed WAN, Switched LAN networks.

Design deploy and implement company LANs and WANs connectivity, including

Routers, Switches, Dell Rack Servers, AP, WLC, UPSs, using MS Visio and

Designing IP Addressing Scheme.

Configure Static, Default and Dynamic Routing Protocols.

Backup, restore and upgrade Cisco routers and switches IOS using TFTP server

and/or Archive command.

Recover password for Cisco routers and switches.

Install and configure TACACS+ on Windows.

Install and configure DHCP,DNS,CIFS,NFS,SFTP VSFTPD,SCP

Install and configure wired and wireless network printers as well as print server.

Backup user's work files using Free File Sync to other

NAS or external storage.

Install and configure SAP, Outlook E-mail and other 3rd party applications that

meet user requirements.

Install and configure Dell Desktops and/or Laptops and join Windows users to the

Domain as well as customize the operating system.

Creating users and groups and applying group policies using Active Directory.

Giving permissions, sharing, and security on files in Windows.

Install and configure remote access VPN client to the VIP users.

Test and image Dell Desktops and Laptops using CloneZilla and/or Active Boot

Disk.

Good knowledge of Cisco IP Telephony, UCM, Voice Gateways, and VoIP protocols

(SIP,RTP,H.323)

Good Knowledge of Wireless AP, Wireless Controller and how to do the simple

connection and configuration.

Document maintenance for all computer systems and network infrastructure

internally and externally.

Follow up with vendors and ISP regarding MPLS and technology implementation.

Establish, maintain and increase client satisfaction through professional and caring

service.

Help and support other members of the team through sharing of information and

effecting team working.

Using Solar Winds Web Help Desk to log and track user requests and incident

reports in a timely manner.

Assist network engineers in network projects as a direct participant and in

troubleshooting difficult or time-sensitive problems.

Provide highly skilled technical assistance in the physical deployment of network

devices.

Install PBX telephone system and configure Al Catel-Lucent telephone extension

using OmniVista NMS Network Management System according user needs.

Cable management using cable tie, fastening tape hook and loop, spiral wrapping

bands for organizing cables used in routers, switches, firewalls and desktop

computers.

PROJECTS

Mount, Installed and configured Cisco Switch Catalyst 3560-X Series in Marketing

department and connected it to the Core Switch in Data Center using Fiber

connections.

Mount, Installed and configured Cisco Switch Catalyst 3560-X Series in GPS-

Bunkers company and used Ether-Channel technology to connect it to the

Marketing department Switch.

Mount, Installed and configured group of Cisco Catalyst 3560-X Series Switches in

Diyar School Fujairah in different IDF's and then connect all of them to the Core

Switch in MDF using Fiber connections.

Mount, Installed and configured Cisco Catalyst 3560-X Series in Fujairah National

Construction and Transport-CIVIL company.

Mount, Installed and configured Cisco Catalyst 3560-X Series in Fujairah National

Shipping Agency company.

Design and Implement Cisco Wireless for Hospital

Network and IT infrastructure design for hospital, clinics and schools.

IDF, MDF and Data Center Design.

MPLS connection for more than 20 companies (configuration and troubleshooting).

Cisco GetVPN for MPLS connections.

PERSONAL STRENGTHS

Always inclined to learn new technologies and achieving professional certifications.

Work well together in team environment.

Phone manner and office etiquette.

PERSONAL PROFILE

Current Location : Al Fujairah, United Arab Emirates

Date of Birth : 29.08.1981

Place of Birth : Al Fujairah

Nationality : Palestine

Resident Identity Card # : 784-1981-1910418-4

Driving License : Valid UAE License

Gender : Male

Marital status : Single

Passport Number : 3141145

Father’s Name : Moosa Mohammed

Mother’s Name : Hajar Salem

Languages : Arabic, English (Both oral and Written)

Present address : 37/36, Meresheed, Al Fujairah

The above given details are true to the best of my knowledge.

References are available upon request.

Respectfully,

(Mahmoud Moosa)

Contact this candidate